Results

Type: Posts; User: Marc

Search:

  1. Poll: Hi Chris Great to hear you're a happy PP member!...

    Posted by Marc, 16-07-19
    Hi Chris
    Great to hear you're a happy PP member!
    Welcome to the community, and thanks for posting.:)
    A lot of our Members agree with you, that the simple variable tariff makes sense.


    Check...
    59 Replies
    5,653 Views
  2. We’re doubling our rewards to £50 each when you refer a friend to Pure Planet

    Posted by Marc, 16-07-19
    Hi everyone

    We’ve got some very exciting news to share with our Members. :o

    From today for a limited time you’ll share £100 with every friend or family member you refer to Pure Planet!

    Tap...
    6 Replies
    89 Views
  3. I know the feeling! ;) Good shout schase...

    Posted by Marc, 16-07-19
    I know the feeling! ;)



    Good shout schase
    I'm flagging this up to our tech team. I'm pretty sure it's in their plans for bits and bobs to fix following the new web account launch, but just in...
    3 Replies
    76 Views
  4. Hi jenn2477 Welcome to the community! Thanks...

    Posted by Marc, 16-07-19
    Hi jenn2477
    Welcome to the community!
    Thanks for posting.
    The replies from Duppy and Jon1 are both spot on - nice one guys for helping out a fellow Member of PP.:raisinghands:
    Hope that explains...
    3 Replies
    67 Views
  5. What happens if you type 'message the team' in...

    Posted by Marc, 16-07-19
    What happens if you type 'message the team' in WattBot?
    4 Replies
    45 Views
  6. Good to see you JennyR68 :o

    Posted by Marc, 15-07-19
    Good to see you JennyR68 :o
    86 Replies
    3,316 Views
  7. Pure Planet app update - download version 7.21.3 now

    Posted by Marc, 15-07-19
    Hi everyone

    Just to let you know we’ve got an updated version of your Pure Planet app.

    Version number 7.21.3 has some bug fixes. Head to the App Store or Google Play to download it. The new...
    0 Replies
    54 Views
  8. Hi schase Good to hear you're pleased we've got...

    Posted by Marc, 15-07-19
    Hi schase
    Good to hear you're pleased we've got web! :)


    If your PP email and community email are the same, you'll be able to access both from web at the same time. I do. If I'm logged into my...
    3 Replies
    76 Views
  9. Hi catmac1997 Welcome to the community! Cheers...

    Posted by Marc, 15-07-19
    Hi catmac1997
    Welcome to the community!
    Cheers for posting. Jon1 and woz are both spot on here. The landlord just needs to join us and then s/he can decice whether to stay or switch.
    BTW I've...
    5 Replies
    21 Views
  10. Hi Bev T Welcome to the community! Cheers for...

    Posted by Marc, 15-07-19
    Thread: Gas meter
    Hi Bev T
    Welcome to the community!
    Cheers for posting.:up:
    What kind of meter is it? Is it a smart meter installed by a different supplier?
    2 Replies
    31 Views
  11. Hi Jimbo64 Check out this post...

    Posted by Marc, 15-07-19
    Thread: Amazon Vouchers
    Hi Jimbo64
    Check out this post which has some trouble-shooting tips.
    If they don't help, woz is spot on, our virtual assistant WattBot can take your referral details and sort this for you :up:
    2 Replies
    63 Views
  12. :joy:;)

    Posted by Marc, 15-07-19
    :joy:;)
    496 Replies
    28,581 Views
  13. Fantastic news Gray4276 :o

    Posted by Marc, 12-07-19
    Fantastic news Gray4276 :o
    496 Replies
    28,581 Views
  14. Nice pic woz ;)

    Posted by Marc, 12-07-19
    Nice pic woz ;)
    7 Replies
    114 Views
  15. Hi all Here's a link to a post with the replies...

    Posted by Marc, 12-07-19
    Hi all
    Here's a link to a post with the replies.
    Thanks again for taking part in this Q&A. Some really interesting questions :up:
    13 Replies
    431 Views
  16. Solar power community Q&A - the replies

    Posted by Marc, 12-07-19
    Thanks everyone for taking part in a Pure Planet Community Q&A about solar power.

    Following a recent visit to a solar farm in Devon, we invited questions from Members about solar power.

    One of...
    0 Replies
    55 Views
  17. 22 Replies
    846 Views
  18. Hey ChrisH I've just posted an update on IHD...

    Posted by Marc, 11-07-19
    Hey ChrisH
    I've just posted an update on IHD issues over here.
    It's related to IHDs in the North. In your case our Smart team are checking it out :up:
    22 Replies
    846 Views
  19. Smart meter IHD issues update

    Posted by Marc, 11-07-19
    Hi everyone

    We have an update to share about issues with some of our Members’ smart meters’ in-home displays.

    We’ve been looking into why some Members who’ve had 2nd generation smart meters...
    3 Replies
    165 Views
  20. There was a young man named White ​Whose speed...

    Posted by Marc, 11-07-19
    Thread: Poetry Corner
    There was a young man named White
    ​Whose speed was much faster than light.
    He set out one day,
    In a relative way,
    And returned on the previous night.

    I'm sure you could remember some of yours...
    3 Replies
    84 Views
  21. Good shout woz I had a listen last night. Didn't...

    Posted by Marc, 11-07-19
    Good shout woz
    I had a listen last night. Didn't get the whole way through (emergency with a cat. Long story, had to be there).
    From what I heard it was positive. More EVs coming, prices will drop...
    1 Replies
    65 Views
  22. True, we can't predict the future, but that...

    Posted by Marc, 10-07-19
    True, we can't predict the future, but that hasn't stopped us before! :joy:


    My prediction is in 5 years we'll look back on the 2018 EVs like the Nissan Leaf in the same way that we now look at...
    7 Replies
    223 Views
  23. There's another one worth looking at woz called...

    Posted by Marc, 10-07-19
    There's another one worth looking at woz called Discourse. Website here.
    23 Replies
    2,581 Views
  24. Hi Martin G You shouldn't need a passcode to...

    Posted by Marc, 10-07-19
    Thread: Meter readings.
    Hi Martin G
    You shouldn't need a passcode to read your meter.
    Have you seen this FAQ on how to take readings from a smart meter?
    2 Replies
    55 Views
  25. Hi ConcernedUser You've switched to a new...

    Posted by Marc, 10-07-19
    Hi ConcernedUser
    You've switched to a new supplier and given them opening meter readings?
    Check out this FAQ which explains what happens to those. They'll be validated and then sent to us to close...
    3 Replies
    63 Views