Type: Posts; User: woz
haha...I could write a book with mine..
but I'm not going to...5 Replies43 Views
Thread: Poetry Corner
I'm envious that you could remember the first bit when you got to the end but that's a different thread.
(You should have used a pen, it's very hard to write on a towel with a...6 Replies98 Views
Thread: Switch rejected by pure planet
this is a public community thus it isn't advisable to post personal information on here (tel.no) I've flagged it for that reason.
I have no doubt that someone from PP will contact you...7 Replies45 Views
Thread: Switch rejected by pure planet
Post reads as follows:
At present Pure Planet are showing as the incoming supplier for my property. Before Avro can apply to take over my supply, you company will need remove their application. Can...7 Replies45 Views
Thread: Usage data
I don't know if this is relevant, but my chart isn't populated with months that haven't been yet, it ends at June as I would expect it to (I'm not interested in months that haven't happened yet...3 Replies22 Views
Thread: Meter readings.
don't stress about estimated readings because as soon as you submit the real ones it corrects the statement, and unless the estimate was way way way out (which it won't ever be if you...3 Replies32 Views
Thread: Reading the meter
Sadly the algorithm which decides whether you get this message is worse than useless, I say this because in the unlikely event that you were to actually mistype your readings and get...2 Replies20 Views
I feel your pain...arghhhh...but it's not PP's fault, it's cover-all policies to apply individual circumstances that don't fit.
(The computer says no)
The fitting of the SM should depend on the...5 Replies216 Views
hi jeako0505 if you're asking me, I'm neither a Purple Planet employee nor a Pure Planet employee, just a customer. If you're asking Gray neither is he. (ignore the terseness of reply if that's why...5 Replies44 Views
Thread: Smart meter for economy 7
If the timing is done by a separate time switch and not the meter then I can see no reason why a SMETS2 meter can't simply be substituted.
I agree if the meter is actually doing the heater...4 Replies100 Views
Thread: to send meter readings from old supplier ,i am having a great deal of trouble logging in and trying
hi Russell, and welcome.
Are you on a smart phone or tablet?
Firstly once logged in you will stay logged in unless you log out, you can close the app and re-open it without having to log in again,...2 Replies24 Views
Thread: Moved house....
If it's using estimated readings then it isn't a final bill (is my thought)
Go to help ask wattbot, type message the team give all your details, email etc and ask there, someone will...1 Replies22 Views
Welcome to the community. Advice is as other replies but to add...
referrals track in the majority of cases, but if for some reason yours slips through the net you need not worry as...4 Replies46 Views
Thread: EV charger isolation switch info
not sure what's going on there, see other reply and..
try logging out and back in, if that fails delete the app and re-install?
you can't delay your switch once you start but you...7 Replies64 Views
It takes 17 days to switch from when you start your switch. (Assuming all is well with postcodes/addresses/meter numbers etc. which it usually is)
A couple of days before you switch you...1 Replies16 Views
Not sure why wattbot isn't working, did you type "message the team" and your question into wattbot? You should do that or you may only get bot responses. You will get a reply in a day....2 Replies19 Views
Well here is your chance for revenge, feel free to recommend your own preferred tax dodging shyster, or give the voucher to a charity.
Apologies Stephen, posted before I saw your reply.9 Replies219 Views
did you join through the app or via a comparison website? (If the latter in April you won't have joined, but that's changed since)
Have you checked your email or wattbot for any messages...5 Replies113 Views
the new smets2 meters work on a different frequency, so it's possible they could be OK at your location, BUT it's entirely down to the installer who will check before they install. It may be...5 Replies337 Views
Hi Shanur uddin
If you're within 14 days of the day you switched you can cancel through app/online, if you've just switched in you can switch away to another provider 10 days after your switch in...6 Replies95 Views