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Type: Posts; User: Jon1

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  1. Hi RyanD96. From the homepage tap on 3 bars...

    Posted by Jon1, 20-07-19
    Hi RyanD96.

    From the homepage tap on 3 bars top right, from dropdown menu select account. Then lookdown that page and select moving out.
    Simply fill out the details with all relavent info. This...
    2 Replies
    15 Views
  2. Hi mimmins. Hopefully this will help and be a...

    Posted by Jon1, 20-07-19
    Thread: Meter Readings
    Hi mimmins.

    Hopefully this will help and be a bit clearer for you.

    10th of the month email arrives asking for meter reading. So you enter requested reading.

    12th of the month statement turns...
    5 Replies
    28 Views
  3. To add to the debate on the ethics of amazon, i...

    Posted by Jon1, 20-07-19
    Thread: Amazon vouchers
    To add to the debate on the ethics of amazon, i would like to point out that in percentage of worth, the sport hero lewis hamilton is a bigger tax dodger than amazon. Does that mean i should stop...
    4 Replies
    26 Views
  4. Hi shanur. There is no fixed term contract and...

    Posted by Jon1, 20-07-19
    Thread: Contract ends
    Hi shanur.
    There is no fixed term contract and no exit fees.
    3 Replies
    26 Views
  5. Hello alexpadmore. If you go to the help...

    Posted by Jon1, 19-07-19
    Hello alexpadmore.

    If you go to the help section tap on it and then tap on wattbot. Type message the team then explain the situation somebody will get back to you within a day. I presume the bill...
    1 Replies
    25 Views
  6. Hello vito55. Not sure which contract you were...

    Posted by Jon1, 19-07-19
    Thread: Bills
    Hello vito55.

    Not sure which contract you were reading but im afraid you may of misunderstood it as there is only one tariff with PP and it is variable always has been.
    2 Replies
    23 Views
  7. Hello again gemma. The easiest way around this...

    Posted by Jon1, 18-07-19
    Thread: Moving house
    Hello again gemma.
    The easiest way around this without waiting is once logged out of the app and click on the get a quote option and then sign up using a differant email address. Gso long as the...
    4 Replies
    74 Views
  8. Well today after some more searching i came...

    Posted by Jon1, 18-07-19
    Well today after some more searching i came across BPTARGETNEUTRAL. A non profit part of BP OIL where you give over the details of what needs carbon offsetting they give you a price based upon the...
    8 Replies
    275 Views
  9. My understanding is that some storage heating...

    Posted by Jon1, 18-07-19
    My understanding is that some storage heating systems worked from a 5th port on the meter and on new meters there is no 5th port, thus leaving customers without their storage heaters.
    Having said...
    7 Replies
    66 Views
  10. Surly some E7 meters must of been changed. Other...

    Posted by Jon1, 18-07-19
    Surly some E7 meters must of been changed. Other suppliers have E7 tariffs and customers with smet2 meters. As far as i can tell the issues only arise if a customer has or had storage heaters/under...
    7 Replies
    66 Views
  11. Hello and welcome to PP. Yes indeed all you...

    Posted by Jon1, 18-07-19
    Hello and welcome to PP.
    Yes indeed all you have to do is sign up via the app or website (app is better) and provided there ate no issues then in 17 days all will be sorted. Your old supplier will...
    3 Replies
    37 Views
  12. Hi Riyazz. Your monthly statememt sent by email...

    Posted by Jon1, 18-07-19
    Thread: Bill
    Hi Riyazz.
    Your monthly statememt sent by email can be downloaded as a pdf, saved and printed whichever you prefer.
    5 Replies
    67 Views
  13. Hi john. Weird indeed. The pre install phone...

    Posted by Jon1, 18-07-19
    Hi john.
    Weird indeed. The pre install phone call was meant to find these things out. Do you have storage heaters or under floor heating or some other old school heating system working or not ?
    7 Replies
    145 Views
  14. Hi dorian. If you are renting via an agent, then...

    Posted by Jon1, 18-07-19
    Hi dorian.
    If you are renting via an agent, then as far as im aware part of your contract with them should have the meter readings recorded from whenever you took over the lease.
    Failing that then...
    2 Replies
    33 Views
  15. Ooops on that one fish, if you do nothing then at...

    Posted by Jon1, 18-07-19
    Thread: Direct debit
    Ooops on that one fish, if you do nothing then at some point PP will contact you looking for payment but i would not do that as it rather rude and may result in a big oneoff payment. Go to the help...
    1 Replies
    29 Views
  16. Hi erika Check the dates the statement covers....

    Posted by Jon1, 18-07-19
    Hi erika
    Check the dates the statement covers. You may of got an offset bill for some reason which means last month gets credited back and then your rebilled for two months.
    5 Replies
    71 Views
  17. Hi brendan. In order to avoid the membership...

    Posted by Jon1, 18-07-19
    Hi brendan.
    In order to avoid the membership fee/standing charge you would have to get the actual meter removed, i believe this come under the remit of your gas network provider. As it would be non...
    1 Replies
    24 Views
  18. Why mavis. I was born sth oxhey watford aged...

    Posted by Jon1, 18-07-19
    Thread: Confessions...
    Why mavis.

    I was born sth oxhey watford aged 11 moved to boston lincolnshire. Spent 6 mths at primary school then moved to secondary with a very small group of new friends. As is typical year 3...
    10 Replies
    118 Views
  19. Im waiting till others have confessed so as too...

    Posted by Jon1, 18-07-19
    Thread: Confessions...
    Im waiting till others have confessed so as too gauge the acceptable level of decency, that and some confessions may involve dubious criminal actions.


    Actually thinking about it i will give you...
    10 Replies
    118 Views
  20. Hello leedelph. Unless PP installed the smart...

    Posted by Jon1, 18-07-19
    Hello leedelph.

    Unless PP installed the smart meter then it does not transmit the meter readibgs to PP and you will need to supply them manually via the app/webpage.
    4 Replies
    42 Views
  21. Poll: 13 months till the olympics. ✈🚄⛩🥇🥈🥉

    Posted by Jon1, 17-07-19
    13 months till the olympics. ✈🚄⛩🥇🥈🥉
    13 Replies
    147 Views
  22. Hi wicken2404. Provided you followed the...

    Posted by Jon1, 17-07-19
    Thread: Referred
    Hi wicken2404.

    Provided you followed the referral link correctly then the status of the vouchers will show up on the app of the friend that sent you the referral.
    Once sign up is complete and you...
    4 Replies
    61 Views
  23. Hi webber. Why would the solar panels suddenly...

    Posted by Jon1, 17-07-19
    Thread: Usage
    Hi webber.
    Why would the solar panels suddenly start going via the meter or is it a new install. If they are new then yes it may be that they have been wired/set up wrong if not new then are the...
    2 Replies
    43 Views
  24. Hi gg70. Just give the readings on the day you...

    Posted by Jon1, 17-07-19
    Thread: leaving the UK
    Hi gg70.
    Just give the readings on the day you move out,
    1 Replies
    30 Views
  25. Just need some friends now, but then again that...

    Posted by Jon1, 16-07-19
    Just need some friends now, but then again that would involve mingling with the general public.
    I dont mingle well it has to be said.
    9 Replies
    319 Views