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Type: Posts; User: Strutt G

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  1. Sue, three lines top right on the front page of...

    Posted by Strutt G, 12-11-19
    Thread: meter readings
    Sue, three lines top right on the front page of the APP with the moons and your Planet

    NB:
    Best delete your address as this is an open forum and you are communicating with fellow members/customers
    1 Replies
    29 Views
  2. Hi JT, I'm not going to add to what you have...

    Posted by Strutt G, 12-11-19
    Hi JT,

    I'm not going to add to what you have been respectfully advised above other than I've been with PP for 11 months and they are in my experience a 100% honest company. If they make a mistake...
    26 Replies
    124 Views
  3. Just want to add to the well dones and the how do...

    Posted by Strutt G, 12-11-19
    Just want to add to the well dones and the how do you do's with big slaps on the back, but hey ho why did you not invite Bev to the event as the holder of the largest number of thumbs up on the...
    8 Replies
    87 Views
  4. Thanks Marc - Brilliant update PP

    Posted by Strutt G, 12-11-19
    Thanks Marc - Brilliant update PP
    16 Replies
    240 Views
  5. That's right Stephen, it's been done before and...

    Posted by Strutt G, 11-11-19
    Thread: Price reduction
    That's right Stephen, it's been done before and it's been done by smaller companies that have gone bust by being chirpy chirpy cheap cheap. I'm not getting sucked in by the likes of BG etc for a...
    12 Replies
    195 Views
  6. Hi Marc, Thanks for the above update and thank...

    Posted by Strutt G, 06-11-19
    Thread: Price reduction
    Hi Marc,

    Thanks for the above update and thank the team today who reveiwed my account without any prompting from myself.
    Basically my review means that my revised annual DD's will decrease from...
    12 Replies
    195 Views
  7. What ever you decide Mavis best wishes with your...

    Posted by Strutt G, 31-10-19
    What ever you decide Mavis best wishes with your choice because there are good companies and not so good companies out there.
    Best listen to some noise before you decide, MSE etc are good sources,...
    19 Replies
    472 Views
  8. Hi Mavis, I've not posted for some time and...

    Posted by Strutt G, 29-10-19
    Hi Mavis,

    I've not posted for some time and when I saw your messages then I thought ok I'll add my thoughts which may or may not assist.
    When I decided to join Pure Planet (after doing a little...
    19 Replies
    472 Views
  9. Hi RichardJ, I find when I'm using my laptop...

    Posted by Strutt G, 03-07-19
    Hi RichardJ,

    I find when I'm using my laptop if I logout of the community then log into the web based website it will work.
    I normally use Safari and by following above chrome works for me.
    ...
    2 Replies
    243 Views
  10. 11 Replies
    1,491 Views
  11. Thanks Marc very much appreciated and the nice...

    Posted by Strutt G, 02-07-19
    Thanks Marc very much appreciated and the nice words Y'all.

    Just rounded off my lucky day after returning from centre court as my mate had 2 free tickets.
    Strawberries and cream Nat, but topped...
    11 Replies
    1,491 Views
  12. Good afternoon Simonkd, They as in Pure Planet...

    Posted by Strutt G, 01-07-19
    Good afternoon Simonkd,

    They as in Pure Planet (PP) estimate readings when we do not submit readings.
    PP also estimate our bills for the 3 days following the nice reminder prompt that many of us...
    63 Replies
    9,319 Views
  13. Hello Comboss, Welcome to the community on...

    Posted by Strutt G, 01-07-19
    Hello Comboss,

    Welcome to the community on this fine sunny day.

    PP reduced their gas prices on the 8th May by 6% and prior to that reduced members fee back in February.
    Does your supplier'...
    1 Replies
    203 Views
  14. Hi katieanne1009, Welcome to the community and...

    Posted by Strutt G, 30-06-19
    Thread: Changing tariff
    Hi katieanne1009,

    Welcome to the community and I'm really sorry to hear about your situation.

    Pure Planet only provides 1 tariff, its variable so may go up or down providing clean energy at...
    1 Replies
    177 Views
  15. ​https://m.youtube.com/watch?v=nRRVgDQcCUk

    Posted by Strutt G, 29-06-19
    ​https://m.youtube.com/watch?v=nRRVgDQcCUk
    16 Replies
    906 Views
  16. Feeling hot J1

    Posted by Strutt G, 29-06-19
    Feeling hot J1
    16 Replies
    906 Views
  17. ​ Units x Correction Factor x...

    Posted by Strutt G, 29-06-19





    Units x
    Correction Factor x
    Calorific Value x
    Metric Conversion x
    Conversion Factor /
    16 Replies
    906 Views
  18. What tablet operating system are you running, I...

    Posted by Strutt G, 28-06-19
    Thread: Screen
    What tablet operating system are you running, I turn off my OLD iPad off once a day to clear the cache and solves this sort of problem affecting my device...might work for you.
    Have a go and revert...
    26 Replies
    1,270 Views
  19. Good Morning Brook, Welcome to the community....

    Posted by Strutt G, 28-06-19
    Good Morning Brook,

    Welcome to the community.

    Listen out for other customer members knowledge and feedback.

    In the mean time and importantly to get this moving you should send the same...
    4 Replies
    358 Views
  20. You moon if you want to! - this member is not for...

    Posted by Strutt G, 27-06-19
    You moon if you want to! - this member is not for mooning (a remixed MT quote)
    24 Replies
    6,372 Views
  21. Summer Songs

    Posted by Strutt G, 27-06-19
    Thread: Summer Songs
    https://www.youtube.com/watch?v=iqC3-VGQRBc

    https://www.youtube.com/watch?v=hYm6fR1Zjm4

    ​https://www.youtube.com/watch?v=KOIFRVlC_4I
    9 Replies
    805 Views
  22. Just to add, bear with me, my lap tops playing up...

    Posted by Strutt G, 27-06-19
    Just to add, bear with me, my lap tops playing up and had to re install my data and lost my last PP statement.
    So I "Messaged the Team" approx 2 hours ago and now I've had text prompt to look back...
    24 Replies
    6,372 Views
  23. See that little envelope on the top right hand...

    Posted by Strutt G, 27-06-19
    See that little envelope on the top right hand side then I would proceed to send a DM.

    However, I hope you did first type... "Message the Team"... because your message should of got through to...
    24 Replies
    6,372 Views
  24. Good morning Chipper, (great name) Welcome to...

    Posted by Strutt G, 27-06-19
    Thread: Estimate
    Good morning Chipper, (great name)

    Welcome to the community on this bright sunny day.

    The email prompt that we receive is just a reminder 3 days in advance of the statement date / our joining...
    3 Replies
    217 Views
  25. Good Morning Matto, Welcome to the community...

    Posted by Strutt G, 27-06-19
    Good Morning Matto,

    Welcome to the community and of course you can ask PP for a refund and a DD review.

    Its worth noting that PP only set your DD from the original figures they was provided...
    1 Replies
    147 Views