Type: Posts; User: woz
Thread: Pure Planet is not interested in keeping Members’ credit and the purpose of Direct Debit reviews
you have described exactly the way it's supposed to work now, but for the fact you would prefer a variable direct debit. (But then there would be no need to keep a credit balance?)...39 Replies2,321 Views
Thread: May19 Meter Readings - estimated
I'm not sure I understand what you're saying, does the June statement have any ACTUAL readings on it? If it does these will have corrected the estimated ones? Are you saying that the it's...2 Replies41 Views
Thread: What made me happy today
More a case of what's made me unhappy, new second hand laptop with Windows 10, I'm about 5% migrated from the clunkomat and it's taken days so far to set it up. Every time I change a setting I hit...450 Replies25,866 Views
Thread: Compare usage
I remember reading that some sort of historical view is under consideration and/or in development.
I'd be happy with a scrollable bar chart...I'm not sure £ is very useful though, kWh is...2 Replies53 Views
Thread: Pure Planet update - now you can join and manage your account in a web browser as well as your app
me too (theory), and I'd like to see an app/desktop choice on mobile devices, but not hopeful...
Gray is your Chrome synced between devices?30 Replies641 Views
Thread: I hope they read these
hi Fed up of app not working (great name by the way)
Sorry to hear that you just can't make anything at all work.
These people don't want unhappy customers or unhappy potential customers!
Do...5 Replies81 Views
Thread: Card meter
you can't or should not be able to switch to PP with a prepay meter, you'll have to have it converted to credit mode by your present supplier.
Part of the switch process asks if you have...1 Replies25 Views
Thread: Broken meter / battery issue
you were previously advised on how to contact PP, go to help in the app, or online now, ask wattbot, type message the team" and ask for someone to come out to fix your meter. Have you done...11 Replies155 Views
Thread: Internal Relay
ha...You need a variac... I always wanted one but could never justify it.
Re the fluoros, interesting I never thought of that being a problem but I don't think the capacitor is causing the problem,...7 Replies133 Views
Thread: New meter installed
I'm a bit confused by your post, unless there is something wrong with your app (and by the way you can now log in on a PC and submit readings from there) you should be able to submit 5...1 Replies32 Views
When you say "it's costing you" do you mean your direct debit or your usage or both?
It's very hard to help without much more detail! To help us help you we need more information as to why...2 Replies45 Views
What happens if you rotate the device and view in landscape?5 Replies59 Views
Thread: Set up a direct debit
if you did go through the sign up process your app will update with a progress report. If it is doing then it's possible but unlikely that there may have been some sort of glitch during sign...3 Replies64 Views
Nice to hear about you Angela. Look after that husband, if he's doing the housework!
Handy hint for him (look away now Angela) if you do it badly you won't get asked again!
The shame of it...I had...9 Replies165 Views
Thread: Wrong meter reading estimated
hi EricFG, welcome to the community.
May I ask how long you've been with PP? It matters because it does take a while to know if your payments are on track for what you are using. Also it takes a few...3 Replies75 Views
Thread: Flatmates sharing cost
as said by G Strutt and to add, my advice is although there are companies that offer such services avoid them like the plague.
Here's what I think you should do
1.When you get the...3 Replies62 Views