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Type: Posts; User: Strutt G

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  1. Hi Lorenzo12345, I'm confused by your post....

    Posted by Strutt G, 24-06-19
    Hi Lorenzo12345,

    I'm confused by your post.
    To get Pure Plant to respond to a customers question then you need to follow this regularly posted method that works for all. No responses from the...
    11 Replies
    85 Views
  2. PP will respond... it works once you get used to...

    Posted by Strutt G, 24-06-19
    PP will respond... it works once you get used to the system and once a team member replies you will feel more confident..revert back if you encounter any problems because there's many customers like...
    11 Replies
    85 Views
  3. Poll: Logic tells me yes, but its not just the...

    Posted by Strutt G, 24-06-19
    Logic tells me yes, but its not just the supermarkets it would apply to all food outlets and then you could end up with unsold products that would not cause you harm but could of deteriorated in...
    1 Replies
    17 Views
  4. Hey eval - Are you first typing "Message the...

    Posted by Strutt G, 24-06-19
    Hey eval - Are you first typing "Message the Team" as this gets you through to a team member.

    Response back with bot within 2 days and if you forget to look you will get a text prompt to do so.
    ...
    11 Replies
    85 Views
  5. Hello SPROEHL, Welcome to the community. If...

    Posted by Strutt G, 24-06-19
    Hello SPROEHL,

    Welcome to the community.

    If your May's statement period END meter reads where estimated then your June opening reads should be the same.
    Best proceed to contact PP's members...
    2 Replies
    41 Views
  6. Hi MarPet7472, Welcome to the community. No...

    Posted by Strutt G, 24-06-19
    Thread: Exit Fees
    Hi MarPet7472,

    Welcome to the community.

    No supplier that is offering a variable tariff can charge an exit fee, as this only applies to a fixed "term" tariff.
    PP has one tariff only, supplying...
    6 Replies
    103 Views
  7. Good Morning Carlbeer1986, Wellcome to the...

    Posted by Strutt G, 24-06-19
    Thread: House move
    Good Morning Carlbeer1986,

    Wellcome to the community.

    I believe key meters are the same as pre payment if so read this link which may assist although might not be readily available for your...
    2 Replies
    61 Views
  8. That'll work, just need an off shaw...

    Posted by Strutt G, 23-06-19
    That'll work, just need an off shaw thing-a-me-jig.

    Good night from him
    11 Replies
    155 Views
  9. Ah ha sorry Woz.. yes you did advise... guess a...

    Posted by Strutt G, 23-06-19
    Ah ha sorry Woz.. yes you did advise... guess a bit of unplanned cognitive hypnosis might assist
    11 Replies
    155 Views
  10. Good evening asp75, Communication is a key...

    Posted by Strutt G, 23-06-19
    Good evening asp75,

    Communication is a key point, thats why you should proceed to contact PP directly, this is the method we all use to service our accounts when the community is unable to provide...
    11 Replies
    155 Views
  11. Good afternoon LisaJV, Welcome to the...

    Posted by Strutt G, 23-06-19
    Thread: Compare usage
    Good afternoon LisaJV,

    Welcome to the community

    First of all when you come here its worth noting that the community is linked from the APP as a supporting platform, a resource (re FaQs) and...
    2 Replies
    53 Views
  12. Good Morning everybody - we're Squiddly Diddly...

    Posted by Strutt G, 23-06-19
    Good Morning everybody - we're Squiddly Diddly QUIDS IN! - hip hip hooray I say

    https://www.youtube.com/watch?v=otQ0mzgkfyg
    4 Replies
    106 Views
  13. Good Morning Rwoderich, Welcome to the...

    Posted by Strutt G, 23-06-19
    Good Morning Rwoderich,

    Welcome to the community.

    To address PP directly you need to contact them via the APP, open help - open ask wattBot - first type "Message the Team" and post your...
    2 Replies
    48 Views
  14. Hi Jambophoto (cool name by the way) Welcome...

    Posted by Strutt G, 22-06-19
    Thread: In credit
    Hi Jambophoto (cool name by the way)

    Welcome to the community.

    I think you need to retrace your steps from from your original quote when joining up.
    From your quote PP would of worked out your...
    12 Replies
    212 Views
  15. Hi Chi3f, I heard that there are industry...

    Posted by Strutt G, 22-06-19
    Hi Chi3f,

    I heard that there are industry glitches not necessarily down to Pure Planet affecting signals in certain areas.
    But don't listen to me because I could be wrong.

    In the first...
    43 Replies
    1,529 Views
  16. Hi Tel, Welcome to the community, I...

    Posted by Strutt G, 22-06-19
    Thread: Cost
    Hi Tel,

    Welcome to the community,

    I regularly do the stats along with many other members who post in the community and PP are very competitive.
    As you know PP provides cost price clean energy...
    2 Replies
    45 Views
  17. Hi Babba, Um, this is not advice, so listen...

    Posted by Strutt G, 22-06-19
    Thread: Screen
    Hi Babba,

    Um, this is not advice, so listen out for more feedback.

    All I can say is that on my old iPad 2 and my partners iPad 3 are working A OK from our end.
    I have never encountered this...
    5 Replies
    59 Views
  18. https://community.purepla.net/threads/5950-Bill ...

    Posted by Strutt G, 22-06-19
    Thread: Bill
    https://community.purepla.net/threads/5950-Bill

    Hi Helen, just to add to your previous post and your new post, (sorry I was busy) - should you feel the need to contact PP directly, as you are...
    3 Replies
    60 Views
  19. Hello 25 quid, Welcome to the community. A...

    Posted by Strutt G, 21-06-19
    Hello 25 quid,

    Welcome to the community.
    A forum set up by PP, monitored by PP and supported by US the customer who can resource all the support material / FaQ's.

    I can assure you as a fellow...
    4 Replies
    106 Views
  20. Hi Fish12, Welcome to the community. Listen...

    Posted by Strutt G, 21-06-19
    Hi Fish12,

    Welcome to the community.

    Listen out for further feedback but I doubt any supplier would allow an arrangement as you have advised.
    Somebody has to be the account holder and that...
    3 Replies
    62 Views
  21. Yes its a nice read and amplifies happiness

    Posted by Strutt G, 21-06-19
    Yes its a nice read and amplifies happiness
    9 Replies
    165 Views
  22. 30 Replies
    641 Views
  23. Yo EricFG how's it going, Welcome to PP's...

    Posted by Strutt G, 21-06-19
    Yo EricFG how's it going,

    Welcome to PP's community forum supported by US the customer members.

    I doubt PP have increased your direct debit and I would check your bank account to confirm this?...
    3 Replies
    75 Views
  24. Poll: What would Mr T say: ...

    Posted by Strutt G, 21-06-19
    What would Mr T say:

    https://www.youtube.com/watch?v=Eisa5AZ20W0
    15 Replies
    196 Views
  25. Good Morning Harryella21, Welcome to the...

    Posted by Strutt G, 21-06-19
    Good Morning Harryella21,

    Welcome to the community supported by you and us the customer members.
    Best note that this community forum although set up by PP, monitored by PP including providing...
    1 Replies
    43 Views