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Type: Posts; User: Marc

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  1. Just a reminder that this promotion ends at...

    Posted by Marc, 16-09-19
    Just a reminder that this promotion ends at midnight tonight! Don't miss out :muscle:​
    43 Replies
    3,028 Views
  2. ​Hi everyone Just to let you know we've got an...

    Posted by Marc, 16-09-19
    Thread: Screen
    ​Hi everyone
    Just to let you know we've got an new version of app out today. Details here.
    This update includes a fix for the iPad 'trimming' bug.
    Thanks again for flagging this.
    26 Replies
    921 Views
  3. Hi Oakbank Just to let you know we've got an new...

    Posted by Marc, 16-09-19
    Thread: App bug?
    Hi Oakbank
    Just to let you know we've got an new version of app out today. Details here.
    This update includes a fix for the iPad 'trimming' bug.
    3 Replies
    72 Views
  4. Hi everyone Just to let you know we've got an...

    Posted by Marc, 16-09-19
    Thread: App problems
    Hi everyone
    Just to let you know we've got an new version of app out today. Details here.
    This update includes a fix for the iPad 'trimming' bug.
    Thanks again for flagging this :up:
    23 Replies
    688 Views
  5. Pure Planet app and web update - download version 7.31.0

    Posted by Marc, 16-09-19
    Hey everyone,

    We’ve released a new version of your Pure Planet app and web account.

    It’s version 7.31.0 for iPhone, iPad and Android. Head to the App Store or Google Play to download the new...
    0 Replies
    35 Views
  6. Hi Nomadfin Do you mean messages in the...

    Posted by Marc, 16-09-19
    Hi Nomadfin
    Do you mean messages in the community, or messages from our Member services team? If the latter, tap on WattBot in your app (Menu > Help) and you'll see any messages.
    Make sure you're...
    3 Replies
    28 Views
  7. Hmm, my money would be closer to May 2020...

    Posted by Marc, 16-09-19
    Hmm, my money would be closer to May 2020 Scubaseahorse ;)
    7 Replies
    162 Views
  8. Hi Facherty If you open WattBot in your app, and...

    Posted by Marc, 16-09-19
    Hi Facherty
    If you open WattBot in your app, and type the words 'IHD problem' Watt will take more details from you and pass this on to our smart meter team to look into.
    60 Replies
    3,613 Views
  9. Hi Caber That's a fascinating question. The...

    Posted by Marc, 16-09-19
    Hi Caber
    That's a fascinating question.
    The short answer is that not right away. It's still early days for us in the world of smart meters - we're still very much in a pilot phase.
    But what you...
    1 Replies
    34 Views
  10. Poll: Thanks woz I heard IFTTT was now being dropped...

    Posted by Marc, 16-09-19
    Thanks woz
    I heard IFTTT was now being dropped (or blocked?) by Google and Amazon? So that the IFTTT recipes won't work with smartphones anymore. Or something :confused:
    25 Replies
    530 Views
  11. Nice one Scubaseahorse :up: What kind of...

    Posted by Marc, 16-09-19
    Nice one Scubaseahorse :up:
    What kind of trackers? Fitbits?
    43 Replies
    3,028 Views
  12. What made me happy today was being reminded - by...

    Posted by Marc, 13-09-19
    What made me happy today was being reminded - by my phone - of this cat lazing about at a friend's wedding.

    2758
    522 Replies
    35,579 Views
  13. Hi again timpin Thanks for fowarding the email...

    Posted by Marc, 13-09-19
    Hi again timpin
    Thanks for fowarding the email to us.
    More strangeness.... the pink login button is showing!
    11 Replies
    109 Views
  14. Hi sdavey1 Welcome to the community! Thanks...

    Posted by Marc, 13-09-19
    Hi sdavey1
    Welcome to the community!
    Thanks for posting.
    Don't worry, this can happen if someone tries to switch your address by mistake.
    If you open WattBot in your app and type "I'm not...
    7 Replies
    63 Views
  15. Hi Simonkd The camera is only needed for the...

    Posted by Marc, 13-09-19
    Hi Simonkd
    The camera is only needed for the opening meter readings.
    What happens when you tap on WattBot?
    Also, what phone are you using, and what OS is it running?
    6 Replies
    55 Views
  16. Any joy yet iharper67 :confused:

    Posted by Marc, 13-09-19
    Any joy yet iharper67 :confused:
    60 Replies
    3,613 Views
  17. Hi StevieBee Have you seen this post about IHD...

    Posted by Marc, 13-09-19
    Hi StevieBee
    Have you seen this post about IHD issues?
    And also this one about the need to keep sending us meter readings for now.
    Hope it's helpful :up:
    98 Replies
    5,292 Views
  18. Hi Facherty Any joy yet?

    Posted by Marc, 13-09-19
    Hi Facherty
    Any joy yet?
    60 Replies
    3,613 Views
  19. Poll: Yep, the Leaf app does the same. I just love...

    Posted by Marc, 13-09-19
    Yep, the Leaf app does the same. I just love being able to turn on the heating on cold mornings from my sofa, so that when I get into the car it's already roasty-toasty.
    I suppose I'm being mega...
    25 Replies
    530 Views
  20. Hi UncleScooby Yep, I've got the 2nd gen Leaf,...

    Posted by Marc, 13-09-19
    Hi UncleScooby
    Yep, I've got the 2nd gen Leaf, aka the 2018 edition.
    I've used some Pod Point chargers at a Bath park and ride a few times. It's currently free (some kind of tie-in with the local...
    6 Replies
    58 Views
  21. Hi Yas5217 Thanks for the info. FYI i've merged...

    Posted by Marc, 13-09-19
    Hi Yas5217
    Thanks for the info.
    FYI i've merged your posts together into one thread. This is just to avoid us all having duplicate chats in different places.
    Have you seen our FAQs on reading...
    5 Replies
    569 Views
  22. Thanks Gabolino Good shout. Our Members'...

    Posted by Marc, 13-09-19
    Thanks Gabolino
    Good shout. Our Members' feedback is really helpful! :foldedhands:
    12 Replies
    719 Views
  23. Pure Planet Community reaches 25,000 members milestone

    Posted by Marc, 13-09-19
    Hi everyone

    Some fun news - the Pure Planet Community now has more than 25,000 members!

    The milestone was reached in the early hours of this morning.

    Thanks everyone for joining the...
    7 Replies
    162 Views
  24. Welcome to the community Wilkij There's not much...

    Posted by Marc, 13-09-19
    Thread: Payment's
    Welcome to the community Wilkij
    There's not much to go on from your post, but other members have given some really helpful replies :foldedhands:
    Hope they help.
    Happy to keep chatting here of...
    8 Replies
    89 Views
  25. Poll: A poll about polls @Oakbank...

    Posted by Marc, 12-09-19
    A poll about polls @Oakbank ;)Very meta!

    2755

    I've never been asked to take part in an official poll. :(
    1 Replies
    46 Views