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Type: Posts; User: ChrisH

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  1. jonw, not sure then. I’ve had a couple of issues...

    Posted by ChrisH, 18-08-19
    jonw, not sure then. I’ve had a couple of issues since my Smart Meter was installed which I expected volunteering for the trial. When I’ve gone on Wattbot and messaged the team they have promptly...
    5 Replies
    42 Views
  2. Hi jonw I had the same issue. The App update...

    Posted by ChrisH, 18-08-19
    Hi jonw I had the same issue. The App update last week appears to have sorted it for me and both readings are now showing. I took my own readings last week to check. I also received a Statement,...
    5 Replies
    42 Views
  3. Max001 I had the same issue, I used Wattbott to...

    Posted by ChrisH, 14-08-19
    Max001 I had the same issue, I used Wattbott to message the team and they sorted it. I come under the south for the install, if your in the north then your issue might well be tied up with the wider...
    25 Replies
    1,675 Views
  4. Thanks Marc, not sure what magic your Smart Team...

    Posted by ChrisH, 11-07-19
    Thanks Marc, not sure what magic your Smart Team did but my IHD was working when I got home this evening.👍
    25 Replies
    1,675 Views
  5. Following my Smart Meter install I received a...

    Posted by ChrisH, 10-07-19
    Following my Smart Meter install I received a questionnaire asking my views on the install process. This very much related to Magnum’s performance which in my case was really good. Is there a follow...
    23 Replies
    2,756 Views
  6. Hi Marc, Nataly. Any update on resolving this...

    Posted by ChrisH, 10-07-19
    Hi Marc, Nataly. Any update on resolving this issue? I raised a ticket with Wottbott regarding my issue but am awaiting a response. I don’t want to pester Wottbott and fry his/her circuits if...
    25 Replies
    1,675 Views
  7. Thanks Marc and woz, don’t know if it is worth...

    Posted by ChrisH, 09-07-19
    Thanks Marc and woz, don’t know if it is worth adding something in the Q&A section as from what I could find the answers at present make no mention of the fact that the shenanigans woz mentions...
    13 Replies
    371 Views
  8. No Statement This Month

    Posted by ChrisH, 05-07-19
    I had a Smart Meter installed on the 26th June, my meter readings from the old meters are showing on my app usage page (as closing readings) along with zeros for the new meters. Usually like...
    13 Replies
    371 Views
  9. Hi Marc If you registered for the pilot but...

    Posted by ChrisH, 01-06-19
    Hi Marc

    If you registered for the pilot but are unsuccessful do you need to register again on the website?
    22 Replies
    1,693 Views
  10. Poll: As a Yorkshireman I like to keep tabs on my usage...

    Posted by ChrisH, 18-04-19
    As a Yorkshireman I like to keep tabs on my usage and therefore spending 😀. With two young kids in the house who have a habit of leaving TV’s/lights turned on it allows me to spot any spikes in...
    16 Replies
    799 Views
  11. I’ve got the same issue with my gas usage graph...

    Posted by ChrisH, 18-04-19
    I’ve got the same issue with my gas usage graph for last month only where my consumption increased but graph shows a reduction. My electricity usage shows correctly.
    19 Replies
    712 Views
  12. Thanks Woz. I agree that PP wouldn’t have access...

    Posted by ChrisH, 06-04-19
    Thanks Woz. I agree that PP wouldn’t have access to previous supplier info but I don’t see why they couldn’t provide a comparison to previous years usage if it was all PP data. My previous ‘Big 6’...
    26 Replies
    1,631 Views
  13. Only being with PP for about 6 months. Are you...

    Posted by ChrisH, 05-04-19
    Only being with PP for about 6 months. Are you also able to see usage compared to previous years?
    26 Replies
    1,631 Views
  14. 899 Replies
    69,822 Views