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Type: Posts; User: Gray4276

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  1. Hi kakawak, If you open your App and go to the...

    Posted by Gray4276, 21-10-19
    Thread: Meter reading
    Hi kakawak,

    If you open your App and go to the Usage section then check your reading history..... if you scroll to the bottom, you will see that your first entry is marked as "Opening". This is...
    2 Replies
    29 Views
  2. Hi Stephen, I thought I had read pereter's...

    Posted by Gray4276, 21-10-19
    Hi Stephen,

    I thought I had read pereter's answer.......but I "missed it" when I read the post again following other CF members replies........"My bad" to use an annoying Americanism. πŸ€”πŸ˜±πŸ‘“
    17 Replies
    182 Views
  3. Hi Happycoyf, (Sheena Weir) Depending on when...

    Posted by Gray4276, 21-10-19
    Hi Happycoyf, (Sheena Weir)

    Depending on when your DD payment is made will depend on whether your DD payment shows on your statement.

    If your DD payment is taken from your bank account after...
    2 Replies
    47 Views
  4. Sorry Pep1949, You'll have to expand on your...

    Posted by Gray4276, 21-10-19
    Sorry Pep1949,

    You'll have to expand on your comment if you hope to get a reply that's based on your request?? πŸ€”
    6 Replies
    186 Views
  5. Hi Elisa, Who is Paul......?? Are you...

    Posted by Gray4276, 21-10-19
    Thread: Current bill
    Hi Elisa,

    Who is Paul......??

    Are you trying to contact someone who works for Pure Planet.....??

    This is the Community Forum for PP customers and is not a direct link to Pure Planet.
    ...
    1 Replies
    29 Views
  6. Hi pereter, Can you tell me the type and size...

    Posted by Gray4276, 21-10-19
    Hi pereter,

    Can you tell me the type and size of your house.......I'm interested because of the size of your annual gas usage figures
    17 Replies
    182 Views
  7. Hi Daniel, Short answer.......yesπŸ‘ All you...

    Posted by Gray4276, 21-10-19
    Hi Daniel,

    Short answer.......yesπŸ‘

    All you have to do is contact PP directly through the App/Webpage via HELP > WattBot
    Type in "Message the team" and hit send
    Then tell PP that you want a...
    8 Replies
    95 Views
  8. Hey nickr, By all means wait until you've...

    Posted by Gray4276, 20-10-19
    Hey nickr,

    By all means wait until you've received your statement for your 12th month......but don't wait for PP to carry out the review, as you may not be at the top of their review list. My...
    29 Replies
    1,242 Views
  9. Hi pereter, I'm sure that your "Chartered...

    Posted by Gray4276, 20-10-19
    Hi pereter, I'm sure that your "Chartered Accountant" trumps my HND (Electronics)...my figures can't possibly be correct πŸ˜ŽπŸ˜‚πŸ€‘πŸ‘

    You must have a huge house......your gas usage is about 3 times higher...
    17 Replies
    182 Views
  10. Hi Energy GE5, You should be aware that PP are...

    Posted by Gray4276, 19-10-19
    Hi Energy GE5,

    You should be aware that PP are provided with your "opening" meter readings, by requesting that you "submit" your meter readings, during your switching request. PP then provide...
    9 Replies
    85 Views
  11. Hi pereter, I agree with Bev......it doesn't...

    Posted by Gray4276, 19-10-19
    Hi pereter,

    I agree with Bev......it doesn't stack up using my "actual" annual usage figures.

    You may want to re-visit your culations used when you "compared" suppliers.

    Just a thought
    17 Replies
    182 Views
  12. Hi gilbert, As this is your first post to the...

    Posted by Gray4276, 18-10-19
    Thread: Direct debits
    Hi gilbert,

    As this is your first post to the Community Forum for PP customers........Welcome.

    When you post here you are posting to other PP customers and not communicating with PP. However...
    1 Replies
    51 Views
  13. Hey Woz, No problem 😎

    Posted by Gray4276, 17-10-19
    Hey Woz,

    No problem 😎
    4 Replies
    113 Views
  14. Hey Duppy, Thanks for the positive vibe in...

    Posted by Gray4276, 17-10-19
    Hey Duppy,

    Thanks for the positive vibe in your reply.......πŸ‘

    I've tried to show my two kids how to "take advantage" of offers etc (I don't overtly look for deals.....I'm not a voucher hound)....
    5 Replies
    324 Views
  15. Hi unhappy customer, Can you expand on your...

    Posted by Gray4276, 17-10-19
    Hi unhappy customer,

    Can you expand on your comment please, that's not enough information to warrant a response.
    8 Replies
    208 Views
  16. Hey Woz, I agree with you. But I felt that...

    Posted by Gray4276, 17-10-19
    Hey Woz,

    I agree with you.

    But I felt that I wanted to "openly" applaud PP for getting it right and stress free, during my own personal request for a review and refund. I was attempting to...
    4 Replies
    113 Views
  17. All good news Nataly, I have a Caffè Nero...

    Posted by Gray4276, 17-10-19
    All good news Nataly,

    I have a Caffè Nero App/account and they will give you a "bonus" stamp for bringing your own cup/mug. When you have 9 stamps you get a free coffee (any type/any size) So...
    5 Replies
    324 Views
  18. Hey Woz I wanted to be a "LUMBERJACK" 😎😜🀯🀠πŸ₯΄

    Posted by Gray4276, 17-10-19
    Hey Woz

    I wanted to be a "LUMBERJACK"
    😎😜🀯🀠πŸ₯΄
    16 Replies
    243 Views
  19. DD Review & Credit Balance Refund

    Posted by Gray4276, 17-10-19
    Hi everyone,

    I just thought that I would try to "Buck the trend" and actually post a positive comment, regarding the issues of getting "our" DD payments reviewed and requesting a refund of a...
    4 Replies
    113 Views
  20. Poll: I really don't know how my bananas get...

    Posted by Gray4276, 17-10-19
    I really don't know how my bananas get peeled......

    I've never asked the butler πŸ€”πŸ˜ŽπŸ‘ŒπŸ˜‚
    15 Replies
    735 Views
  21. Hey Chris, I'm intrigued to find out a couple...

    Posted by Gray4276, 17-10-19
    Hey Chris,

    I'm intrigued to find out a couple of things..... if you don't mind telling me.
    1. How long did it take you to be Β£300 in credit.
    2. Why did you consider leaving PP if you had built...
    2 Replies
    52 Views
  22. 16 Replies
    151 Views
  23. Hey Woz.......the clue is in his name.........πŸ˜ŽπŸ˜±πŸ™πŸ‘“

    Posted by Gray4276, 16-10-19
    Hey Woz.......the clue is in his name.........πŸ˜ŽπŸ˜±πŸ™πŸ‘“
    16 Replies
    243 Views
  24. I'm beginning to wish that I'd still not heard...

    Posted by Gray4276, 16-10-19
    I'm beginning to wish that I'd still not heard πŸ‘‚about it.........πŸ˜ŽπŸ˜±πŸ™
    16 Replies
    151 Views
  25. Hey Woz, Gwyndy can read.........πŸ‘“ πŸ‘ πŸ™Œ I...

    Posted by Gray4276, 16-10-19
    Hey Woz,

    Gwyndy can read.........πŸ‘“ πŸ‘ πŸ™Œ

    I love rhetorical quesquestions.........πŸ˜ŽπŸ˜œπŸ‘Œ
    16 Replies
    243 Views