Type: Posts; User: Strutt G
Posted by Strutt G, 15-11-19Thread: Best switching site
Anger is Energy by John Lydon (Johnny Rotton) our national treasure30 Replies193 Views
Thread: meter readings
Sue, three lines top right on the front page of the APP with the moons and your Planet
Best delete your address as this is an open forum and you are communicating with fellow members/customers1 Replies32 Views
Thread: Best switching site
I'm not going to add to what you have been respectfully advised above other than I've been with PP for 11 months and they are in my experience a 100% honest company. If they make a mistake...30 Replies193 Views
Just want to add to the well dones and the how do you do's with big slaps on the back, but hey ho why did you not invite Bev to the event as the holder of the largest number of thumbs up on the...10 Replies102 Views
Thanks Marc - Brilliant update PP16 Replies292 Views
Posted by Strutt G, 11-11-19Thread: Price reduction
That's right Stephen, it's been done before and it's been done by smaller companies that have gone bust by being chirpy chirpy cheap cheap. I'm not getting sucked in by the likes of BG etc for a...12 Replies205 Views
Posted by Strutt G, 06-11-19Thread: Price reduction
Thanks for the above update and thank the team today who reveiwed my account without any prompting from myself.
Basically my review means that my revised annual DD's will decrease from...12 Replies205 Views
Posted by Strutt G, 31-10-19
What ever you decide Mavis best wishes with your choice because there are good companies and not so good companies out there.
Best listen to some noise before you decide, MSE etc are good sources,...19 Replies502 Views
Posted by Strutt G, 29-10-19
I've not posted for some time and when I saw your messages then I thought ok I'll add my thoughts which may or may not assist.
When I decided to join Pure Planet (after doing a little...19 Replies502 Views
Posted by Strutt G, 03-07-19Thread: Chrome search engine issue
I find when I'm using my laptop if I logout of the community then log into the web based website it will work.
I normally use Safari and by following above chrome works for me.
...2 Replies243 Views
Posted by Strutt G, 02-07-19
Ah Stephen!11 Replies1,504 Views
Posted by Strutt G, 02-07-19
Thanks Marc very much appreciated and the nice words Y'all.
Just rounded off my lucky day after returning from centre court as my mate had 2 free tickets.
Strawberries and cream Nat, but topped...11 Replies1,504 Views
Posted by Strutt G, 01-07-19Thread: Pure Planet update - now you can join and manage your account in a web browser as well as your app
Good afternoon Simonkd,
They as in Pure Planet (PP) estimate readings when we do not submit readings.
PP also estimate our bills for the 3 days following the nice reminder prompt that many of us...63 Replies9,352 Views
Posted by Strutt G, 01-07-19Thread: Little change in tariffs
Welcome to the community on this fine sunny day.
PP reduced their gas prices on the 8th May by 6% and prior to that reduced members fee back in February.
Does your supplier'...1 Replies204 Views
Posted by Strutt G, 30-06-19Thread: Changing tariff
Welcome to the community and I'm really sorry to hear about your situation.
Pure Planet only provides 1 tariff, its variable so may go up or down providing clean energy at...1 Replies178 Views
Posted by Strutt G, 28-06-19Thread: Screen
What tablet operating system are you running, I turn off my OLD iPad off once a day to clear the cache and solves this sort of problem affecting my device...might work for you.
Have a go and revert...26 Replies1,276 Views
Posted by Strutt G, 28-06-19
Good Morning Brook,
Welcome to the community.
Listen out for other customer members knowledge and feedback.
In the mean time and importantly to get this moving you should send the same...4 Replies360 Views
You moon if you want to! - this member is not for mooning (a remixed MT quote)24 Replies6,388 Views
Just to add, bear with me, my lap tops playing up and had to re install my data and lost my last PP statement.
So I "Messaged the Team" approx 2 hours ago and now I've had text prompt to look back...24 Replies6,388 Views
See that little envelope on the top right hand side then I would proceed to send a DM.
However, I hope you did first type... "Message the Team"... because your message should of got through to...24 Replies6,388 Views
Good morning Chipper, (great name)
Welcome to the community on this bright sunny day.
The email prompt that we receive is just a reminder 3 days in advance of the statement date / our joining...3 Replies217 Views