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Type: Posts; User: nigeskez

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  1. I left a long time ago and have had a refund...

    Posted by nigeskez, 14-08-19
    I left a long time ago and have had a refund following them using the incorrect closing reading (photo's supplied) which was resolved by both parties. I have worked in utilities for over 20 years at...
    5 Replies
    56 Views
  2. I have left Pure Planet and paid my final bill yet they still chase me for cancelling my DD

    Posted by nigeskez, 14-08-19
    I have left Pure Planet and paid my final bill yet they still chase me for cancelling my DD. Throughout my long drawn out poor customer service experience whilst switching at no point could I ever...
    5 Replies
    56 Views
  3. Hi Marc already supplied this once via photograph...

    Posted by nigeskez, 04-04-19
    Hi Marc already supplied this once via photograph and have done so again this morning, it appears that no one acts on emails as the replies only come following anything negative being put on the...
    15 Replies
    615 Views
  4. You will be lucky there is no phone number and it...

    Posted by nigeskez, 03-04-19
    You will be lucky there is no phone number and it seems no way of paying. My issue is the same as yours and it is still ongoing after a month this lot are clueless get away from them asap if you can...
    15 Replies
    615 Views
  5. What if you inherit this crowd then??? they seem...

    Posted by nigeskez, 25-03-19
    What if you inherit this crowd then??? they seem to be uncontactable. Marc sent me an email link but no one ever answers it. I have now got the app only so I can speed up my switch to another...
    43 Replies
    4,294 Views
  6. I do not have your app, do not want your supply I...

    Posted by nigeskez, 12-03-19
    I do not have your app, do not want your supply I would like a human being to contact me to resolve the issues. I will pay you what I owe you on the day you contact me. My question is this is your...
    15 Replies
    615 Views
  7. Objection and frustration.

    Posted by nigeskez, 11-03-19
    I have just moved into a property that you supply the gas and electric to. You have objected to me moving to OVO however I find it amazing that you do not have a phone number it's very frustrating....
    15 Replies
    615 Views