Type: Posts; User: Nataly
Thread: E7 meter reading
If you send a photo of your readings to our Member Services team, they'll be able to check this for you:up:
Just tap 'help' > 'Ask WattBot' in your account and type message the...1 Replies36 Views
Thread: Billing on Estimates
Nice one for posting:up:
We have an FAQ about estimates on your monthly statements which may help?:)
If you enter your meter readings a couple of days early, it's likely you'll see...1 Replies53 Views
Just get in touch with our Member Services team via WattBot (tap 'help' > 'Ask WattBot' and type 'message the team').
Let them know you'd like to add gas to...1 Replies38 Views
Thread: Rugby World Cup 2019
Great result for Wales yesterday David j - strong team effort to get the win:muscle:
Fingers are crossed that the injuries aren't too severe, would be such a shame to lose Bigger or Davies.
...39 Replies594 Views
Thread: log in and billing
Hey Phil 1944
Welcome to the Community!
Are you trying to log in on your app or on web?
We have some FAQs which may help, for example "I can't log in to my account - what do I do?"
If...1 Replies26 Views
This month the Pure Planet Community spotlight is shining on member @Gray4276, which seems fitting as it’s also his one year anniversary with Pure Planet! ;)
One of our most knowledgeable Community...2 Replies150 Views
Last night while cooking in the kitchen, all the windows completely steamed up and there was condensation on the window handles... that's when we know it's getting cold enough outside to think about...21 Replies298 Views
JohnDK if the battery ran out and the display stopped 'waking up' you could send a message to our Member Services team via WattBot who'd look at getting your meter replaced:up:
And thanks for...26 Replies3,554 Views
Thread: Meter readings have flipped
I checked this out with our Member Services team - they said if you could send photos of your readings to them via WattBot (tap 'help' > 'Ask WattBot' in your account and type 'message...4 Replies369 Views
Welcome to the Community!
You may want to check out our post about the adoption of SMETS1 meters :up:
Don't worry - you don't need to do anything for now!
At the moment, we...26 Replies3,554 Views
No.3 has been in discussion a lot this year with talks of banning gas central heating in new homes from 2025 - but should they still allow gas cooking hobs, then?:confused:
All really interesting...4 Replies106 Views
One of our PP team members, Hannah, came in today rocking some cool new Converse - and they're made from 11 plastic bottles!
A great tip is to look out for clothing made from recycled...9 Replies327 Views
How do you find so many great places NannyOgg! :cool:
I really like the idea of the Tesco's hat :up:126 Replies12,693 Views
Thread: How did your garden grow?
Apart from investing in a greenhouse, is there any particular way to keep things alive during Winter?
Or any plants/veg that grows particularly well even in the cold?:confused:12 Replies404 Views
Just FYI I've merged your posts into one place, to avoid duplicates (this can get confusing for other members!) and keep all the replies together:up:
For WattBot, just tap 'help'...4 Replies111 Views
Are there any particular government schemes you'd like to see introduced?:confused:
Anything that helps increase renewables and reach net-zero targets would be...4 Replies106 Views
I'm really sorry to hear about your wife.
Have you filled out a Priority Services Register form in your account?
We only offer one rate, but you can discuss your payments with our...2 Replies42 Views
@Jon1 is spot on that your SMETS2 installation shouldn't affect your boiler:up: as it wouldn't change the gas supply to the property.
You could get a gas safe engineer out to...6 Replies655 Views
Great post Jowl - love the pics! :D
I have family in Texas and spent a Halloween there when I was younger, all the houses were decorated like you said :o
And the kids' trick or treat bags were...10 Replies105 Views
Just FYI I've merged your posts into one place to avoid duplicates, as this can get confusing for other members, and keeps all the useful replies to your question in one place:o
...4 Replies77 Views
Thread: Account name change
Congratulations Johna :D and welcome to the Community!
Nice one stephenrand :up:
It's also worth noting you can absolutely change your name, and add someone to your account to receive...3 Replies68 Views
An update for you -
The £47 promotion will be running until 24 October! :D
Any questions about your switch?
Check out our joining and switching section!4 Replies269 Views