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Type: Posts; User: Gray4276

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  1. Poll: That's not hot πŸ”₯.......that's a Sauna πŸ˜‚πŸ€‘πŸ˜Ž

    Posted by Gray4276, 16-11-19
    That's not hot πŸ”₯.......that's a Sauna πŸ˜‚πŸ€‘πŸ˜Ž
    16 Replies
    928 Views
  2. Hi Fordybee, Great feedback to stephenrand's...

    Posted by Gray4276, 16-11-19
    Hi Fordybee,

    Great feedback to stephenrand's helpful response πŸ‘πŸ‘πŸ‘Œ

    If only more people acknowledged fellow Community Forum members who take their own time to try and assist. πŸ™πŸ€”πŸ€πŸ˜Ÿ
    21 Replies
    1,894 Views
  3. Hey Jowl, " Hang on, I thought there was a...

    Posted by Gray4276, 16-11-19
    Thread: Pure Planet
    Hey Jowl,



    " Hang on, I thought there was a PP rule that the first post (and sometimes only) post should be a moan?! "


    ​​​​​​​Well pointed out @Jowl .........πŸ‘ŒπŸ’ͺπŸ˜€πŸ˜ŽπŸ€—πŸ€‘πŸ‘πŸ‘
    6 Replies
    67 Views
  4. Hey Stephen, Looks like you're still having...

    Posted by Gray4276, 16-11-19
    Hey Stephen,

    Looks like you're still having text editor issues......the link in your post doesnt work☹️
    3 Replies
    69 Views
  5. Hi skip67, And a very warm welcome to the...

    Posted by Gray4276, 16-11-19
    Thread: Pure Planet
    Hi skip67,

    And a very warm welcome to the Community Forum for PP customersπŸ‘πŸ‘πŸ˜Ž

    Can I just say that it is reassuringly refreshing to read a really positive first post.
    ​​​​​​​It's great to read...
    6 Replies
    67 Views
  6. Hi haseebkayani, If you've entered as per @Bev...

    Posted by Gray4276, 16-11-19
    Hi haseebkayani,

    If you've entered as per @Bev's post.......then I'm afraid to say you've got them the wrong way round ☹️

    Please read my earlier post with your previous screenshot........πŸ™
    5 Replies
    60 Views
  7. ​​​​​ Hi again @haseebkayani...

    Posted by Gray4276, 16-11-19
    ​​​​​

    Hi again @haseebkayani

    In your previous post of 9/11/19 you included a screenshot of your App meter readings..... This screenshot actually shows which reading is day and which is night. ...
    5 Replies
    60 Views
  8. JT, Thanks for your suggestions......I'll...

    Posted by Gray4276, 15-11-19
    JT,

    Thanks for your suggestions......I'll weigh up both options and decide which one is more appropriate.πŸ€”πŸ‘πŸ˜Ž (64)
    30 Replies
    201 Views
  9. Hey Nataly, Where is the image from....??πŸ€” ...

    Posted by Gray4276, 15-11-19
    Hey Nataly,

    Where is the image from....??πŸ€”

    ​​​​​​​I can't see it in my App........or am I missing something obvious ??πŸ€”β˜ΉοΈ
    596 Replies
    44,874 Views
  10. Hi @Wingraham...

    Posted by Gray4276, 15-11-19
    Thread: Account no
    Hi @Wingraham,

    I sincerely apologise if you thought I was being nosey......that really wasn't my intention.πŸ€”

    I was purely trying to offer assistance, as there was a possibility that we (the...
    5 Replies
    92 Views
  11. Hey Deedee1, ​​​​​​​Why are you not able to...

    Posted by Gray4276, 15-11-19
    Hey Deedee1,

    ​​​​​​​Why are you not able to use the App.....can we help you with this ??πŸ€”
    3 Replies
    34 Views
  12. Hi stevemacdonald, Try using this link...........

    Posted by Gray4276, 15-11-19
    Thread: meter readings
    Hi stevemacdonald,

    Try using this link........

    ​​​​​​​https://community.purepla.net/content/238-Send-pure-planet-meter-reading#ckb_start
    1 Replies
    21 Views
  13. Hi Tennisboy, As this is your first post on...

    Posted by Gray4276, 15-11-19
    Hi Tennisboy,

    As this is your first post on the Community Forum for PP customers...WelcomeπŸ‘

    I would like to point out that there is LOADS of information regarding the issues surrounding the...
    17 Replies
    1,350 Views
  14. Hi David, Who is Mr Alliott ??πŸ€” ​​​​​​​You...

    Posted by Gray4276, 15-11-19
    Hi David,

    Who is Mr Alliott ??πŸ€”

    ​​​​​​​You are communicating with Community Forum members (PP customers) and not directly with PP.

    ​​​​​​​Can you supply a little more information and maybe a...
    8 Replies
    373 Views
  15. Hi Janet, The PP "digital system" does...

    Posted by Gray4276, 14-11-19
    Thread: several issues
    Hi Janet,

    The PP "digital system" does work......but not everybody gets on with it.
    12 Replies
    127 Views
  16. HI Trupti, I don't think that you have been...

    Posted by Gray4276, 14-11-19
    Thread: High Bill
    HI Trupti,

    I don't think that you have been contacting PP correctly, as commented by Duppy and Stephen.

    Can I suggest that you try the "search engine" provided on the homepage of the...
    8 Replies
    121 Views
  17. Hi Davee, You can see your previous PP meter...

    Posted by Gray4276, 14-11-19
    Thread: Meter readings
    Hi Davee,

    You can see your previous PP meter readings in your App.
    ​​​​​​​Obviously you can't view your old meter readings from a previous energy supplier.
    2 Replies
    42 Views
  18. Hi Destiny, So sorry that you have decided...

    Posted by Gray4276, 14-11-19
    Thread: several issues
    Hi Destiny,

    So sorry that you have decided that PP is not for you.
    You have experienced "contact" issues.... many people do have problems with contacting PP, but this is usually overcome, when...
    12 Replies
    127 Views
  19. Hey Digger, If you had typed "account number"...

    Posted by Gray4276, 14-11-19
    Thread: Account number
    Hey Digger,

    If you had typed "account number" into the search engine above your post...then you would have found this....

    Link.......https://community.purepla.net/members/33071-Wingraham
    ...
    2 Replies
    28 Views
  20. All you have to do is start the switch process to...

    Posted by Gray4276, 13-11-19
    All you have to do is start the switch process to your new/next energy supplier.

    There is no requirement to contact PP as your new supplier will do this.

    Just to add......PP do not have any...
    5 Replies
    1,190 Views
  21. You are correct I neither work for nor represent...

    Posted by Gray4276, 13-11-19
    You are correct I neither work for nor represent PP......I am simply a PP customer.....like you are (at the moment)

    Apologies if you don't like my tone......I could make a comment on your tone and...
    30 Replies
    201 Views
  22. Hi jonathantarrant, ​​​​​​​Sorted yet ??πŸ€”

    Posted by Gray4276, 13-11-19
    Thread: meter readings
    Hi jonathantarrant,

    ​​​​​​​Sorted yet ??πŸ€”
    7 Replies
    81 Views
  23. Hi jelockwood, I can see the benefits of...

    Posted by Gray4276, 13-11-19
    Hi jelockwood,

    I can see the benefits of this......all good as far as I'm concernedπŸ‘

    However, due to the massive amount of issues with the installation of the SMETS2 meters, that is being...
    3 Replies
    299 Views
  24. Hey John, I have just spent quite a bit of my...

    Posted by Gray4276, 12-11-19
    Hey John,

    I have just spent quite a bit of my own time responding to your other thread "A shambles of a company" regarding PP apparently ripping you off.....and now having read your style of...
    30 Replies
    201 Views
  25. Hey Marc & Duppy, Thanks for the info and the...

    Posted by Gray4276, 12-11-19
    Hey Marc & Duppy,

    Thanks for the info and the "walk through" to sorting out my issue with the downloadable statements via the App πŸ‘

    All sorted now πŸ‘πŸ‘ŒπŸ’ͺ😎

    Well done Marc and the PP Team.....I...
    16 Replies
    300 Views