Results

Type: Posts; User: Gray4276

Search:

  1. JT, Thanks for your suggestions......I'll...

    Posted by Gray4276, 15-11-19
    JT,

    Thanks for your suggestions......I'll weigh up both options and decide which one is more appropriate.πŸ€”πŸ‘πŸ˜Ž (64)
    30 Replies
    180 Views
  2. Hey Nataly, Where is the image from....??πŸ€” ...

    Posted by Gray4276, 15-11-19
    Hey Nataly,

    Where is the image from....??πŸ€”

    ​​​​​​​I can't see it in my App........or am I missing something obvious ??πŸ€”β˜ΉοΈ
    596 Replies
    44,640 Views
  3. Hi @Wingraham...

    Posted by Gray4276, 15-11-19
    Thread: Account no
    Hi @Wingraham,

    I sincerely apologise if you thought I was being nosey......that really wasn't my intention.πŸ€”

    I was purely trying to offer assistance, as there was a possibility that we (the...
    5 Replies
    87 Views
  4. Hey Deedee1, ​​​​​​​Why are you not able to...

    Posted by Gray4276, 15-11-19
    Hey Deedee1,

    ​​​​​​​Why are you not able to use the App.....can we help you with this ??πŸ€”
    3 Replies
    29 Views
  5. Hi stevemacdonald, Try using this link...........

    Posted by Gray4276, 15-11-19
    Thread: meter readings
    Hi stevemacdonald,

    Try using this link........

    ​​​​​​​https://community.purepla.net/content/238-Send-pure-planet-meter-reading#ckb_start
    1 Replies
    12 Views
  6. Hi Tennisboy, As this is your first post on...

    Posted by Gray4276, 15-11-19
    Hi Tennisboy,

    As this is your first post on the Community Forum for PP customers...WelcomeπŸ‘

    I would like to point out that there is LOADS of information regarding the issues surrounding the...
    17 Replies
    1,291 Views
  7. Hi David, Who is Mr Alliott ??πŸ€” ​​​​​​​You...

    Posted by Gray4276, 15-11-19
    Hi David,

    Who is Mr Alliott ??πŸ€”

    ​​​​​​​You are communicating with Community Forum members (PP customers) and not directly with PP.

    ​​​​​​​Can you supply a little more information and maybe a...
    8 Replies
    328 Views
  8. Hi Janet, The PP "digital system" does...

    Posted by Gray4276, 14-11-19
    Thread: several issues
    Hi Janet,

    The PP "digital system" does work......but not everybody gets on with it.
    12 Replies
    123 Views
  9. HI Trupti, I don't think that you have been...

    Posted by Gray4276, 14-11-19
    Thread: High Bill
    HI Trupti,

    I don't think that you have been contacting PP correctly, as commented by Duppy and Stephen.

    Can I suggest that you try the "search engine" provided on the homepage of the...
    8 Replies
    118 Views
  10. Hi Davee, You can see your previous PP meter...

    Posted by Gray4276, 14-11-19
    Thread: Meter readings
    Hi Davee,

    You can see your previous PP meter readings in your App.
    ​​​​​​​Obviously you can't view your old meter readings from a previous energy supplier.
    2 Replies
    33 Views
  11. Hi Destiny, So sorry that you have decided...

    Posted by Gray4276, 14-11-19
    Thread: several issues
    Hi Destiny,

    So sorry that you have decided that PP is not for you.
    You have experienced "contact" issues.... many people do have problems with contacting PP, but this is usually overcome, when...
    12 Replies
    123 Views
  12. Hey Digger, If you had typed "account number"...

    Posted by Gray4276, 14-11-19
    Thread: Account number
    Hey Digger,

    If you had typed "account number" into the search engine above your post...then you would have found this....

    Link.......https://community.purepla.net/members/33071-Wingraham
    ...
    2 Replies
    25 Views
  13. All you have to do is start the switch process to...

    Posted by Gray4276, 13-11-19
    All you have to do is start the switch process to your new/next energy supplier.

    There is no requirement to contact PP as your new supplier will do this.

    Just to add......PP do not have any...
    5 Replies
    1,187 Views
  14. You are correct I neither work for nor represent...

    Posted by Gray4276, 13-11-19
    You are correct I neither work for nor represent PP......I am simply a PP customer.....like you are (at the moment)

    Apologies if you don't like my tone......I could make a comment on your tone and...
    30 Replies
    180 Views
  15. Hi jonathantarrant, ​​​​​​​Sorted yet ??πŸ€”

    Posted by Gray4276, 13-11-19
    Thread: meter readings
    Hi jonathantarrant,

    ​​​​​​​Sorted yet ??πŸ€”
    7 Replies
    81 Views
  16. Hi jelockwood, I can see the benefits of...

    Posted by Gray4276, 13-11-19
    Hi jelockwood,

    I can see the benefits of this......all good as far as I'm concernedπŸ‘

    However, due to the massive amount of issues with the installation of the SMETS2 meters, that is being...
    3 Replies
    288 Views
  17. Hey John, I have just spent quite a bit of my...

    Posted by Gray4276, 12-11-19
    Hey John,

    I have just spent quite a bit of my own time responding to your other thread "A shambles of a company" regarding PP apparently ripping you off.....and now having read your style of...
    30 Replies
    180 Views
  18. Hey Marc & Duppy, Thanks for the info and the...

    Posted by Gray4276, 12-11-19
    Hey Marc & Duppy,

    Thanks for the info and the "walk through" to sorting out my issue with the downloadable statements via the App πŸ‘

    All sorted now πŸ‘πŸ‘ŒπŸ’ͺ😎

    Well done Marc and the PP Team.....I...
    16 Replies
    270 Views
  19. Welcome to the Community Forum for PP customers...

    Posted by Gray4276, 12-11-19
    Thread: Account no
    Welcome to the Community Forum for PP customers @Wingraham

    I've checked all my correspondence from PP..... and I can't find my account No. either.

    ​​​​​​​Just curious......What do you need...
    5 Replies
    87 Views
  20. Hey Marc, ​​​​​​​I think that you are (both)...

    Posted by Gray4276, 12-11-19
    Hey Marc,

    ​​​​​​​I think that you are (both) spot on... my tablet is on charge atm.... I'll reconfigure it later.... Cheers πŸΊπŸ˜‰
    16 Replies
    270 Views
  21. Wow ​​​​​​​You should send a copy of this post...

    Posted by Gray4276, 12-11-19
    Wow

    ​​​​​​​You should send a copy of this post directly to all the people who only complain about PP
    10 Replies
    101 Views
  22. Hey Duppy, I'm a bit confused by it TBH ...

    Posted by Gray4276, 12-11-19
    Hey Duppy,

    I'm a bit confused by it TBH

    The only problem is the downloadable App version of the statement......the email attached pdf is opened.... no problem.

    ​​​​​​​Gonna wait for a PP...
    16 Replies
    270 Views
  23. Hey Marc, Asus tablet Android version 7.0 ...

    Posted by Gray4276, 12-11-19
    Hey Marc,

    Asus tablet Android version 7.0

    Marc.....please note that I can open the pdf attachment sent with the statement email πŸ‘Œ.....but I cannot open the downloadable version from the AppπŸ€”
    ...
    16 Replies
    270 Views
  24. ​​​​​​​

    Posted by Gray4276, 11-11-19
    Thread: Smart meter
    ​​​​​​​
    3 Replies
    58 Views
  25. Hi Jeaorge08, Obviously, you have access to...

    Posted by Gray4276, 11-11-19
    Thread: Smart meter
    Hi Jeaorge08,

    Obviously, you have access to the Community Forum........So, why don't you look through the "STUFF" available from the Community Forum homepage......you could even try the "SEARCH...
    3 Replies
    58 Views