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Type: Posts; User: Strutt G

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  1. Hi RichardJ, I find when I'm using my laptop...

    Posted by Strutt G, 03-07-19
    Hi RichardJ,

    I find when I'm using my laptop if I logout of the community then log into the web based website it will work.
    I normally use Safari and by following above chrome works for me.
    ...
    2 Replies
    217 Views
  2. 11 Replies
    1,161 Views
  3. Thanks Marc very much appreciated and the nice...

    Posted by Strutt G, 02-07-19
    Thanks Marc very much appreciated and the nice words Y'all.

    Just rounded off my lucky day after returning from centre court as my mate had 2 free tickets.
    Strawberries and cream Nat, but topped...
    11 Replies
    1,161 Views
  4. Good afternoon Simonkd, They as in Pure Planet...

    Posted by Strutt G, 01-07-19
    Good afternoon Simonkd,

    They as in Pure Planet (PP) estimate readings when we do not submit readings.
    PP also estimate our bills for the 3 days following the nice reminder prompt that many of us...
    63 Replies
    8,395 Views
  5. Hello Comboss, Welcome to the community on...

    Posted by Strutt G, 01-07-19
    Hello Comboss,

    Welcome to the community on this fine sunny day.

    PP reduced their gas prices on the 8th May by 6% and prior to that reduced members fee back in February.
    Does your supplier'...
    1 Replies
    194 Views
  6. Hi katieanne1009, Welcome to the community and...

    Posted by Strutt G, 01-07-19
    Thread: Changing tariff
    Hi katieanne1009,

    Welcome to the community and I'm really sorry to hear about your situation.

    Pure Planet only provides 1 tariff, its variable so may go up or down providing clean energy at...
    1 Replies
    166 Views
  7. ​https://m.youtube.com/watch?v=nRRVgDQcCUk

    Posted by Strutt G, 29-06-19
    ​https://m.youtube.com/watch?v=nRRVgDQcCUk
    16 Replies
    832 Views
  8. Feeling hot J1

    Posted by Strutt G, 29-06-19
    Feeling hot J1
    16 Replies
    832 Views
  9. ​ Units x Correction Factor x...

    Posted by Strutt G, 29-06-19





    Units x
    Correction Factor x
    Calorific Value x
    Metric Conversion x
    Conversion Factor /
    16 Replies
    832 Views
  10. What tablet operating system are you running, I...

    Posted by Strutt G, 28-06-19
    Thread: Screen
    What tablet operating system are you running, I turn off my OLD iPad off once a day to clear the cache and solves this sort of problem affecting my device...might work for you.
    Have a go and revert...
    26 Replies
    1,196 Views
  11. Good Morning Brook, Welcome to the community....

    Posted by Strutt G, 28-06-19
    Good Morning Brook,

    Welcome to the community.

    Listen out for other customer members knowledge and feedback.

    In the mean time and importantly to get this moving you should send the same...
    4 Replies
    331 Views
  12. You moon if you want to! - this member is not for...

    Posted by Strutt G, 27-06-19
    You moon if you want to! - this member is not for mooning (a remixed MT quote)
    24 Replies
    5,176 Views
  13. Summer Songs

    Posted by Strutt G, 27-06-19
    Thread: Summer Songs
    https://www.youtube.com/watch?v=iqC3-VGQRBc

    https://www.youtube.com/watch?v=hYm6fR1Zjm4

    ​https://www.youtube.com/watch?v=KOIFRVlC_4I
    9 Replies
    710 Views
  14. Just to add, bear with me, my lap tops playing up...

    Posted by Strutt G, 27-06-19
    Just to add, bear with me, my lap tops playing up and had to re install my data and lost my last PP statement.
    So I "Messaged the Team" approx 2 hours ago and now I've had text prompt to look back...
    24 Replies
    5,176 Views
  15. See that little envelope on the top right hand...

    Posted by Strutt G, 27-06-19
    See that little envelope on the top right hand side then I would proceed to send a DM.

    However, I hope you did first type... "Message the Team"... because your message should of got through to...
    24 Replies
    5,176 Views
  16. Good morning Chipper, (great name) Welcome to...

    Posted by Strutt G, 27-06-19
    Thread: Estimate
    Good morning Chipper, (great name)

    Welcome to the community on this bright sunny day.

    The email prompt that we receive is just a reminder 3 days in advance of the statement date / our joining...
    3 Replies
    205 Views
  17. Good Morning Matto, Welcome to the community...

    Posted by Strutt G, 27-06-19
    Good Morning Matto,

    Welcome to the community and of course you can ask PP for a refund and a DD review.

    Its worth noting that PP only set your DD from the original figures they was provided...
    1 Replies
    142 Views
  18. Lots of those vans selling coldish gunk, sadly...

    Posted by Strutt G, 26-06-19
    Lots of those vans selling coldish gunk, sadly not ice cream. Thats my moan over for an hour or 2.
    28 Replies
    4,730 Views
  19. Tel thats a lot of (assuming) electricity you are...

    Posted by Strutt G, 25-06-19
    Thread: Meter reading
    Tel thats a lot of (assuming) electricity you are using and needs to be sorted out.
    Have you done any analysis as advised in the communities previous responses, read Woz's advice?
    ...
    14 Replies
    743 Views
  20. Yea thanks Oakbank! making the community (well...

    Posted by Strutt G, 25-06-19
    Yea thanks Oakbank! making the community (well me) Jealous... sounds absolutely fabulous.
    570 Replies
    39,814 Views
  21. Hi Road Runner, Good morning and welcome to...

    Posted by Strutt G, 25-06-19
    Thread: Meter readings
    Hi Road Runner,

    Good morning and welcome to the community.

    PP send us this as a reminder 3 days in advance of our dated statement re joining anniversary.
    If they sent this prompt any earlier...
    7 Replies
    389 Views
  22. Amazing what a bit of spit and (Brasso) polish...

    Posted by Strutt G, 24-06-19
    Amazing what a bit of spit and (Brasso) polish will do.
    And don't go to heavy on the 3-in-1 or the bonce will spin off!
    5 Replies
    721 Views
  23. Funny thing is it made me feel a bit nervy....

    Posted by Strutt G, 24-06-19
    Funny thing is it made me feel a bit nervy.
    Great Pics PP@Marc

    ​Bev gets 14/14 for being the first to compete so gets a bonus point
    17 Replies
    3,736 Views
  24. Cadiz or Plymouth Sound

    Posted by Strutt G, 24-06-19
    Cadiz or Plymouth Sound
    93 Replies
    7,016 Views
  25. Hi Billy247, Welcome to the community. ...

    Posted by Strutt G, 24-06-19
    Thread: Payments
    Hi Billy247,

    Welcome to the community.

    Here's a link from the FaQ's for a one off payment.
    https://community.purepla.net/content/274-how-make-one-off-payment-Pure-Planet#ckb_start

    Sorry re...
    2 Replies
    225 Views