Results

Type: Posts; User: woz

Search:

  1. and I've replied to your other post...

    Posted by woz, 16-09-19
    Thread: Payment's
    and I've replied to your other post https://community.purepla.net/threads/1213-Contact-Pure-Planet?p=37605#post37605
    7 Replies
    62 Views
  2. Sorry to hear about your meltdown, cooling off...

    Posted by woz, 16-09-19
    Sorry to hear about your meltdown, cooling off period is 14 days whether app or online, and this is easily solvable if within the 14 days.

    I'm curious, if you've posted this you can obviously log...
    97 Replies
    15,022 Views
  3. hi Farida and welcome.I'm afraid the only way to...

    Posted by woz, 15-09-19
    Thread: Bank Account
    hi Farida and welcome.I'm afraid the only way to pay is by direct debit from a bank account.
    Why not try applying for a monzo account or look HERE


    Just to advise: This is a public community,...
    1 Replies
    21 Views
  4. I come in peace....it took me 2 hours to realise...

    Posted by woz, 15-09-19
    I come in peace....it took me 2 hours to realise what the Brucie meant, but we are slow on my planet. (I'm not telling you the name either)Keep the recipes coming...inspirational...

    Disclaimer:...
    8 Replies
    59 Views
  5. hi David PP have to do stuff at their end to...

    Posted by woz, 15-09-19
    hi David

    PP have to do stuff at their end to register it with the DCC so it may come right in a few days.. but there are issues with many but not all of the installs and PP will post when an...
    59 Replies
    3,552 Views
  6. hmmmhmmm no... that was hmmm on 2 separate...

    Posted by woz, 15-09-19
    hmmmhmmm no...

    that was hmmm on 2 separate lines, ...
    8 Replies
    59 Views
  7. Thanks Stingy..bear in mind it may take weeks to...

    Posted by woz, 15-09-19
    Thanks Stingy..bear in mind it may take weeks to get sorted, and it will likely delay edf's final bill.You've already tried to sort it with them, but unless they solve it at their end their final...
    8 Replies
    68 Views
  8. hi IendicottWhen or if you switch to PP your...

    Posted by woz, 14-09-19
    hi IendicottWhen or if you switch to PP your current Smart Meter will no longer be smart and it's likely the in-home display will no longer work (apparently as far as I know,some do but most don't)
    4 Replies
    54 Views
  9. I predict a riot, it's just the timing that...

    Posted by woz, 14-09-19
    I predict a riot, it's just the timing that escapes me for the moment...
    5 Replies
    138 Views
  10. hi Nomadfin I think I can tell you, I hope...

    Posted by woz, 14-09-19
    hi Nomadfin

    I think I can tell you, I hope this is correct, go to help in app (or online) and click on ask wattbot app, or ask a question online, it should be there, or if it's a DM, direct...
    2 Replies
    21 Views
  11. hello not (sorry to be informal, may I call you...

    Posted by woz, 14-09-19
    hello not (sorry to be informal, may I call you by your first name?)
    Are you on app or online?
    What did you see after you submitted?
    If on app can you log in online at Purepla.net and try there?
    ...
    1 Replies
    28 Views
  12. If I put 2 line breaks in it posts OK...line...

    Posted by woz, 14-09-19
    If I put 2 line breaks in it posts OK...line break x2 here

    and I see one spaced line above this..
    8 Replies
    59 Views
  13. Ignoring line breaks

    Posted by woz, 14-09-19
    Hello, I'm entering a line break hereand this is a new line, and here is a screenshot to prove it.
    2759
    now I'm going to submit and see what posts, and I''ll then edit and add a screenshot of what...
    8 Replies
    59 Views
  14. hi Stingy7 Just out of curiosity, if you're...

    Posted by woz, 14-09-19
    hi Stingy7

    Just out of curiosity, if you're happy to say, who were the previous supplier?
    8 Replies
    68 Views
  15. For what it's worth, to add to the otherwise...

    Posted by woz, 14-09-19
    Thread: Direct debits
    For what it's worth, to add to the otherwise excellent replies: It wasn't necessary to cancel, it could have been sorted with a message the team to wattbot, and in doing so you've caused yourself a...
    3 Replies
    41 Views
  16. hmmm, I'm not sure how to interpret the figures,...

    Posted by woz, 14-09-19
    hmmm, I'm not sure how to interpret the figures, yes it's a lot of members and that's great; only a relatively small proportion of customers have joined the community, but does that mean that the...
    5 Replies
    138 Views
  17. A little research shows that not only are...

    Posted by woz, 13-09-19
    A little research shows that not only are thousands of people who have switched unable to use theit IHD's because they don't work properly or won't connect, but where apps have been released they...
    2 Replies
    41 Views
  18. I forgot to ask, why are you asking?

    Posted by woz, 13-09-19
    Thread: Contract
    I forgot to ask, why are you asking?
    3 Replies
    56 Views
  19. hi Jan no problem. have a look HERE...

    Posted by woz, 13-09-19
    Thread: Meter reading
    hi Jan

    no problem.
    have a look HERE
    https://community.purepla.net/content/322-sent-wrong-meter-reading-what-should-do#ckb_start
    2 Replies
    30 Views
  20. hi Abbs, and welcome to the community.Your post...

    Posted by woz, 13-09-19
    Thread: Meter reading
    hi Abbs, and welcome to the community.Your post is a bit vague, how late is a bit late and not sure why would you question whether you've switched?
    This is a community for PP members, so although...
    1 Replies
    26 Views
  21. hi Stingy, I'm confused. If you haven't switched...

    Posted by woz, 13-09-19
    hi Stingy, I'm confused. If you haven't switched yet where have the readings come from?
    Are you saying you've submitted the opening readings?
    If so they have to be agreed with previous supplier and...
    8 Replies
    68 Views
  22. hi OzzyHave you been getting statements by email...

    Posted by woz, 13-09-19
    Thread: The App
    hi OzzyHave you been getting statements by email every month? They come as a pdf in an email a couple of days after your monthlyversary of joining every month?
    As Stephen says your statements are...
    2 Replies
    28 Views
  23. hi not that I know of, although we think it...

    Posted by woz, 13-09-19
    hi
    not that I know of, although we think it would be great if there was...
    2 Replies
    41 Views
  24. hello Cilmieldho When you decide to end it......

    Posted by woz, 13-09-19
    Thread: Contract
    hello Cilmieldho

    When you decide to end it...
    You can leave at any time without penalty, either by switching out or if moving using the move out button in the accounts section.
    3 Replies
    56 Views
  25. Poll: You can do that with IFTTT...

    Posted by woz, 13-09-19
    You can do that with IFTTT
    ​https://www.cnet.com/pictures/how-to-use-ifttt-to-turn-your-lights-on-automatically-when-you-get-home/
    23 Replies
    503 Views