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Type: Posts; User: Gwyndy

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  1. But you are a customer, apparently an unhappy...

    Posted by Gwyndy, 16-10-19
    But you are a customer, apparently an unhappy one.
    if it makes you feel better, just call the 'membership fee' the standing charge - I guess they only call it a 'membership fee' because you pay it...
    15 Replies
    183 Views
  2. You could try reading the existing thread...

    Posted by Gwyndy, 16-10-19
    Thread: Smart metre
    You could try reading the existing thread
    https://community.purepla.net/threads/2883-How-do-I-know-if-my-smart-meter-is-smets-1-or-2?highlight=SMETS
    2 Replies
    31 Views
  3. Hi Have you got the app installed on your...

    Posted by Gwyndy, 16-10-19
    Hi

    Have you got the app installed on your phone?
    If so you can submit your own meter readings to fix this.

    Gwynd
    1 Replies
    30 Views
  4. Only other post pretty much says the same thing....

    Posted by Gwyndy, 16-10-19
    Thread: leaving
    Only other post pretty much says the same thing.

    2917
    5 Replies
    57 Views
  5. Hi palace 67. That's very nice of you, but you...

    Posted by Gwyndy, 15-10-19
    Thread: Billing
    Hi palace 67.

    That's very nice of you, but you are kind of wasting your time posting it here, because we can't help you.
    You are talking to your fellow PurePlanet customers.

    You need to open...
    2 Replies
    47 Views
  6. 27000 KwH! Is that mainl on charging the electric...

    Posted by Gwyndy, 14-10-19
    27000 KwH! Is that mainl on charging the electric car Jon?
    4 Replies
    149 Views
  7. What exactly was the question, as the 'two side...

    Posted by Gwyndy, 12-10-19
    What exactly was the question, as the 'two side arguments' of climate change could be read as the 'positives' and 'negatives' of 'Climate Change.'
    10 Replies
    285 Views
  8. Hi Jimhuse As Pure Planet is a app only...

    Posted by Gwyndy, 11-10-19
    Hi Jimhuse

    As Pure Planet is a app only supplier, and has no call centre, something which may be 'only a phonecall' might be hard to arrange.

    The only thing I can do is reiterate what...
    7 Replies
    155 Views
  9. Wait, there's a coffee thread? How on earth...

    Posted by Gwyndy, 09-10-19
    Wait, there's a coffee thread?

    How on earth did I miss that?

    Nice write-up by the way Gray4276!

    :D
    2 Replies
    177 Views
  10. Hi What model is your smart meter? Regards...

    Posted by Gwyndy, 08-10-19
    Hi

    What model is your smart meter?

    Regards
    Gwynd
    5 Replies
    99 Views
  11. Hi Mick. Can I just confirm. Did you...

    Posted by Gwyndy, 08-10-19
    Hi Mick.

    Can I just confirm.


    Did you actually try typing in 'message the team'?

    WattBot is a pretty reasonable automated answering tool, if it can't help you, the only option you have to...
    3 Replies
    126 Views
  12. Light Gun and 6 games - ;) Flaming thing was...

    Posted by Gwyndy, 08-10-19
    Light Gun and 6 games - ;)

    Flaming thing was practically useless in anything but the darkest of rooms.

    Got to play what, at the time was a famous arcade game copy - 'Operation Wolf,' and a...
    23 Replies
    562 Views
  13. For those who are interested the Welsh Company...

    Posted by Gwyndy, 08-10-19
    For those who are interested the Welsh Company was called "Miles Gordon Technology" and the "New Spectrum" was the "Sam Coupe'", damn shame they went under.
    23 Replies
    562 Views
  14. I bought the Amstrad built one (was that the...

    Posted by Gwyndy, 08-10-19
    I bought the Amstrad built one (was that the ZX2?) - it's big 'selling point' was it came with a light gun.

    My friend had the rubber keyed one.

    We loved them so much, that during the late...
    23 Replies
    562 Views
  15. Any forum you are a member of, will have a...

    Posted by Gwyndy, 06-10-19
    Any forum you are a member of, will have a numbered list of members like that, it's just the database's way of keeping things tidy.

    It tells anyone visiting nothing more than if they looked up...
    23 Replies
    562 Views
  16. You're the 4291st profile created on the Forum...

    Posted by Gwyndy, 06-10-19
    You're the 4291st profile created on the Forum Jon,
    Not quite the same thing as the 4291st to join as the lowest numbers are normally allocated to the system administrators setting up the database....
    23 Replies
    562 Views
  17. Pure Planet's prices aren't fixed, so I can only...

    Posted by Gwyndy, 02-10-19
    Thread: Annual costs
    Pure Planet's prices aren't fixed, so I can only assume something increased in price after you joined.

    The 3100 KwH for electric, 12000 KwH for gas that you received in your formal quote is based...
    8 Replies
    211 Views
  18. To add to Duppy's message, as you couldn't seem...

    Posted by Gwyndy, 01-10-19
    To add to Duppy's message, as you couldn't seem to find it.

    Red 'Get a Quote' button top right.
    Postcode
    House number

    Then you get this screen - you want the highlighted option.

    2830
    3 Replies
    77 Views
  19. Forgive me, I've not read all the posts on here,...

    Posted by Gwyndy, 01-10-19
    Forgive me, I've not read all the posts on here, but a number of the ones I have leads me to believe that some customers have no understanding of how the National Grid works.

    So let me put this as...
    50 Replies
    1,805 Views
  20. A few years ago, our council in their infinite...

    Posted by Gwyndy, 28-09-19
    A few years ago, our council in their infinite wisdom gave us thermostatic valves for almost every room in the house.
    For some reason I don't understand, they didn't put one in the passageway So I...
    21 Replies
    310 Views
  21. 108 Replies
    87,594 Views
  22. You follow the advice given on your previous...

    Posted by Gwyndy, 28-09-19
    You follow the advice given on your previous question here:

    https://community.purepla.net/threads/7119-Credit-balance?p=37871#post37871

    Or you can read the FAQ guide here:...
    4 Replies
    112 Views
  23. I do, my wife's hospital bed blocks access to...

    Posted by Gwyndy, 21-09-19
    I do, my wife's hospital bed blocks access to both my current SMETS1 Smart Meter, and my Fusebox, it's a right pain in the arse having to move the bedroom around once a week just so I can get to the...
    11 Replies
    753 Views
  24. Poll: Given the choice, it's Burt's all the way for me...

    Posted by Gwyndy, 21-09-19
    Given the choice, it's Burt's all the way for me - oh those heady days of Sutton Scotney - I feel old now.

    However, as Kate's dairy and Gluten free, normally I buy Seabrook.
    19 Replies
    600 Views
  25. Hi Welcome to the community. The instructions...

    Posted by Gwyndy, 19-09-19
    Thread: Refund
    Hi Welcome to the community.

    The instructions are here https://community.purepla.net/content/213-I-think-I-m-overpaying-in-my-bills-What-do-I-do#ckb_start

    Regards
    Gwynd
    2 Replies
    57 Views