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Type: Posts; User: Tuttut

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  1. Thanks I'm fine. Unfortunately whatbot was not...

    Posted by Tuttut, 24-06-19
    Thread: moving home
    Thanks I'm fine. Unfortunately whatbot was not working after the update, I tried several times. Message the team Diddnt work just a empty screen. Thanks for the link.

    - - - Updated - - -

    "I...
    8 Replies
    527 Views
  2. It took 6 months to verify when I joined...

    Posted by Tuttut, 20-06-19
    Thread: moving home
    It took 6 months to verify when I joined pureplanet. My old supplier has been ordered to pay me compensation for the delay.
    You misunderstood. My final bill which states "final bill" is estimated. ...
    8 Replies
    527 Views
  3. Hello I have just left pureplanet. How do I pay...

    Posted by Tuttut, 20-06-19
    Thread: moving home
    Hello I have just left pureplanet. How do I pay my final bill? I cancelled my direct debit but I want to pay my final bill.
    How can my final bill be an estimated bill?
    8 Replies
    527 Views
  4. Woz I was not having a go at you. The rates don't...

    Posted by Tuttut, 12-02-19
    Woz I was not having a go at you. The rates don't matter as I only want my credit back from Solarplicity. I was in credit! If i leave pure planet, going on the ridiculous readings, pure planet will...
    20 Replies
    2,547 Views
  5. Or dear. Read my posts.. Welcome to the...

    Posted by Tuttut, 12-02-19
    Or dear. Read my posts.. Welcome to the nightmare.I Haven't had bill in 3 months...
    I think I'm correct that pure planets was set up by the same marketing team that got virgin mobile to the top of...
    20 Replies
    2,547 Views
  6. Presumably haha, what's up? You asked me those...

    Posted by Tuttut, 12-02-19
    Presumably haha, what's up? You asked me those rates questions months ago. Short memory?
    Anyways I have had reply from Solarplicity which I will now quote "Hello

    We have not been contacted by...
    20 Replies
    2,547 Views
  7. Solarplicity gave me a final bill in September...

    Posted by Tuttut, 07-02-19
    Solarplicity gave me a final bill in September which was correct. It was only when I asked for my credit back 6 weeks later that they decided to give me a hugely inflated new final bill. Reason being...
    20 Replies
    2,547 Views
  8. Photographs of meter readings 7 or 8 times and...

    Posted by Tuttut, 07-02-19
    Photographs of meter readings 7 or 8 times and manually uploading readings count for nothing? I have done everything and more I.e spending hours of my time trying to get my money back. How can photos...
    20 Replies
    2,547 Views
  9. I switched to Pure Planet in September. Waiting for Solarplicity to reimburse me

    Posted by Tuttut, 06-02-19
    I switched to pure planet in September. Still waiting for solarplicity to reimburse my credit. Pure planet sent wrong opening readings. Pure planet told me it takes 12 weeks not 6 weeks to sort it....
    20 Replies
    2,547 Views
  10. The photos do not lie, my old supplier is well...

    Posted by Tuttut, 28-11-18
    The photos do not lie, my old supplier is well known for withholding credit. After my switch my old supplier ( solarplicity) stopped taking direct debit as my account was in credit. I emailed...
    15 Replies
    1,270 Views
  11. Your so brave...Save your photographs of your...

    Posted by Tuttut, 26-11-18
    Thread: Switching
    Your so brave...Save your photographs of your meter and timestamp. Write a diary of all contacts made with all suppliers. Just in case it all goes wobbly
    3 Replies
    328 Views
  12. Old supplier 4.2 per unit 9p a day standing...

    Posted by Tuttut, 26-11-18
    Old supplier 4.2 per unit 9p a day standing charge
    Pure planet 2.7 unit rate plus member fee.
    Old reading 03722
    Weird estimate reading- 04270
    Estimate reading is showing as actual reading on...
    15 Replies
    1,270 Views
  13. 12. Switching can lead to an early death, switch...

    Posted by Tuttut, 26-11-18
    12. Switching can lead to an early death, switch at your own risk.
    Your credit score is at risk if you have bad customer services.
    Photos and manually uploading meter reads are irrelevant. Energy...
    15 Replies
    1,270 Views
  14. Hmm I'm beginning to see a pattern. No reply from...

    Posted by Tuttut, 26-11-18
    Hmm I'm beginning to see a pattern. No reply from bot, it seems switching is a ticket to a nightmare.

    I changed to pure planet in September. My old gas company has been given a hugely inflated...
    15 Replies
    1,270 Views
  15. Here's my response from my last supplier... ...

    Posted by Tuttut, 26-11-18
    Here's my response from my last supplier...

    Hello Kevin



    I am sorry, I am not making myself clear.
    15 Replies
    1,270 Views
  16. Wrong final read

    Posted by Tuttut, 26-11-18
    I changed to pure planet in September. My old gas company has been given a hugely inflated final read which is much higher than it is now. I have uploaded photos of my readings to both pure planet...
    15 Replies
    1,270 Views