We’re looking for Pure Planet Community members to help us start testing the best way of using the data we get from smart meters.
Smart meters provide much more granular information about how energy is consumed within the home. We want to understand what parts of this information are most useful and whether the data displayed by your smart meter’s in-home display is better presented in an app!
To make this pilot happen we’ll send you something called a ‘consumer access device’ which plugs into the back of your smart meter’s in-home display. This device connects to your Wi-Fi and sends more granular energy consumption information and insight to an app (which you’ll need to download on your smartphone).
We’re looking for community Members to help us with a three month pilot. We want to understand how useful you find the information that is presented in the app and are particularly interested in:
How often you use the app
Whether you feel more informed about your household energy usage
Whether it changes any of your habits, in terms of how many appliances you run, or how you choose to heat your home
Whether you felt there was anything missing from the app or have any ideas for what else could be included
To take part in the pilot, you’ll need to have had a smart meter installed by Pure Planet and agree to give us permission to take half-hourly readings. Geo will send you the device in the post with instructions for connecting it to the back of your in-home display.
You’ll also need to have a smartphone so you can download the app.
The trial will last around three months, but you will continue to have access to the data and insight provided in the app for at least a year. We’ll ask you to complete a couple of online surveys across the three months - these should take no longer than ten minutes to complete.
Pure Futures is about understanding how we can use new technology to improve Member’s understanding and engagement with their energy usage. We want to learn how we can use smart meter data to achieve this and whether particular tools, graphs and tips are more helpful than others.
If you’re interested in taking part, fill in this form. We’ll get in touch if you are eligible to take part. Keep an eye on the community for updates and next steps.
Any questions? Let’s talk about them in the replies.
Update: Wednesday, 20 Jan 2021
A big thanks to everyone who’s offered to help out.
We’ve now got a list of 25 Members confirmed so far. So in order to prevent any delays to the pilot, we’ll start with that for now. The Google form has been closed.
Alas not everyone who offered to take part was able to be included - mostly those who didn’t have a PP-installed SMETS2 smart meter.
Those that are in the pilot will get an email in the next day or two to confirm, and your CADs will be posted out by the start of next week, if not before!
Update: Tuesday, 16 March 2021
Thought I'd share some findings from our pilot so far.
- Average CAD set-up time: 11 minutes
- 62% of this group are using the Geo phone app every day
- Three-quarters of you say you feel more informed about your energy usage
- And 80% of you said you'd like to have more information about your carbon footprint, and ways to offset it
This was the ranking order of features you'd like to see, ranked 1 (most important) to 6 (least):
- Energy consumption breakdown of individual devices within the home
- Information about how your consumption has changed over time
- Personalised energy savings tips
- Comparison of your energy usage against others
- Carbon impact of your energy usage
- Estimated savings from low-carbon technology (e.g., solar panels)
Other feedback you gave us, includes:
A video guide to setting up the CAD would be useful. And using 'miles driven' and/or 'trees' as a way of measuring carbon footprint was the preferred options.
Some asked for a way to download the info out of the app, too.
There's a second survey coming soon which is going to asking for a bit more feedback on usage graphs.
Thanks again everyone for helping out!
Update Monday 17 May 2021
A big thank you to everyone who took part - it’s great to see so much interest in this trial and the feedback has been really helpful.
Below are some of the key results from the final survey we sent out a few weeks ago:
It is clear that using the Geo Home app resulted in you feeling more informed about your home energy use - there was a 19% increase in how informed people felt between the first and last survey
There’s been a bit of a drop in engagement since the trial started with 75% of you reporting that you use the app at least once a week, down from 88% after the first survey
56% of you reported looking at your In-Home Display less as a result of having the app
Currently an In-Home Display needs to be plugged in and powered on for the geo Home app to work - interestingly 63% of you said you would continue to use your In-Home Display even if you could just use the Geo Home app instead
It was really exciting to see a third of you making changes in your household energy consumption as a result of using the app - for example, one participant replaced some of their older appliances and another lowered their thermostat temperature!
We also asked some questions about personalised energy insights and app notifications. A whopping 88% of you would be willing to share information about your household if this led to more personalised and accurate insights about your energy consumption. In-app notifications were popular too - with people most interested in receiving warnings about unusual energy consumption.
Thanks again for taking part - the feedback you have provided will help to shape our future products and services and the results from this trial will be really important for informing the new digital services we’ve been developing with bp.
Remember, although the trial has now finished, you will continue to have access to the Geo Home app for another nine months.