FAQ

When will the payments I make to Pure Planet be transferred to Shell Energy?

  • 13 October 2021
  • 0 replies
  • 1310 views

  • Former Community Manager
  • 7652 replies

The payments you make now will be used to clear your Pure Planet account, with any remaining credit transferred to your Shell Energy account in January 2022.

 

Will my payment date stay the same?

Shell Energy has advised us that they will try to keep your payment date the same, or as close to the previous date as possible. 

They’ll be in touch to confirm your payment date ahead of your first payment to them.

 

 


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