FAQ

I switched away just before Pure Planet ceased trading. Who will refund me my credit?

  • 14 October 2021
  • 0 replies
  • 1112 views

  • Former Community Manager
  • 7652 replies

The energy regulator, Ofgem, has appointed Shell Energy as the new supplier for Pure Planet Members.

If a credit refund is due Shell Energy will process the refund.


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