Latest Pure Planet app and web update - version 8.4.1 has improvements to entering meter readings

Related products: Pure Planet app & website

Hi everyone,

The latest version of your app and web account is out now!

It’s version 8.4.1 for iPhone, iPad and Android. Head to the App Store or Google Play to download the new app update!✅

The update has exciting improvements to sending your meter readings, including:

- being able to skip entering either your electricity or your gas, if you just want to enter one reading. Big thanks to @woz for suggesting this feature in the community’s ideas board 😁
- displaying the exact names of your dual-rate electricity meter (e.g. differentiating between ‘day and night’ and ‘R1 and R2’ as it appears on your meter)
- increasing the font size of your last entered meter readings

We’ve also made some changes to the alerts you’ll see when entering your readings. These include letting you know if it’s the same as your last entered reading, if it’s lower than your last reading, and whether the reading is higher/lower than expected based on your annual usage.

We’d like to say a huge thank you to everyone who’s given us feedback on entering your meter readings, what you’d like to see, and how to make the whole process easier and clearer. We really appreciate your feedback, and are excited to introduce changes requested by you!

We’ve also made some changes to the ‘move out’ form, including much clearer information about entering your final meter readings. If you’re moving out your property, be sure to let us know! This FAQ has all the info you’ll need 🙂

​​​​​​​Remember it can take a few hours for the latest app update to appear in the App Store or Google Play for everyone!