Hi I am trying to refer a friend and generate a referral link but it keeps opening a webpage for PP stating click rewards in the app but this does not exist. I click refer a friend and it takes me back to the website again saying the same so I am going in circles! I just want a referrals link.
12-04-19, 17:22BlackadderRewards menu item missing
When I open the app the top left circle says 'Refer friends get £25'.
When I click on that, I get a page with a referral code.
Does that help at all?
hmmm, do all the other parts of the app work ok?
It's as though the link to the reward section is redirecting...it makes no sense that it says you aren't logged in as to see the link to the reward section you have to be logged in.
I'm thinking cache or cookies issue, are you brave enough to clear them for the browser that opens?
An obvious answer doesn't spring to mind, but I think the first thing you should do is log out of the app, delete it, reinstall latest version (which you may already have had) and see if anything has changed.
What phone and operating system do you have?
Thanks, looks like it’s working now after clear the catch and reinstalling the app.
20-04-19, 14:14Warren 70
Piece of nonsense
Hi Warren 70
is "Piece of nonsense" in response to this thread or the answers you had HERE?
It's hard for the community to try to help when we aren't sure what the problem is.
Posting "Piece of nonsense" doesn't us to help you and more importantly doesn't help you (apart from when I wear my mind reading helmet to guess what the 70 means, or when look into my retrospectoscope to see where I should have been or what I should have done - it's a wonderful invention)
We don't work for PP we are just customers like yourself trying to be helpful.
If you referred someone and they have switched in both you and they should receive an amazon voucher by email.
If it hasn't happened or you're still having difficulty with the referral either post back with details or type "message the team" in help in the app with details and someone will get back to you - usually sympathetically if you can provide all the details. (replies not instant and Easter delay as closed until Tues)
Just a note to say I've moved this to our 'how to refer friends and earn £25' section to help anyone else with a similar issue find the thread :up:
@Warren 70 hope some of the replies you've received have helped - I've also sent you a DM about this if you'd like any more help :checkmark: