How do I know if my smart meter is smets 1 or 2?
06-10-18, 12:01John HHow do I know if my smart meter is smets 1 or 2?
06-10-18, 12:52John H
Thanks, I will check when I get home. 🙂
Hi Everyone and thanks @woz for looping me in on my favourite subject!
I don't believe there's anything actually on the meter that says 'I'm a SMETS2', just been looking through my catalogue of meter pictures and none of them do anyway.
There is, however, one big giveaway difference between SMETS1 and SMETS2 and it's the communications hub. Generally, in my experience, the comms hub for SMETS1 is either part of the meter itself (and therefore not visible as a separate device) or, in the case of L&G meters, has a smaller, thinner device somewhere nearby (probably from Trilliant) which provides the remote communications.
In SMETS2, the communications hubs all look similar in that they're big, square boxes that should sit on top of the electricity meter and will have a number of barcodes on them. Another key giveaway is that the meter will have a Meter Serial Number (which everyone is used to and knows and loves) but it will also have a 'GUID' or a Device ID which looks like this: AA-BB-CC-DD-EE-FF-00-GG-ZZ.
The comms hubs also have several LED lights on them in a row which will indicate whether it's connected to WAN, gas, Mesh network and HAN. SMETS2 comms hubs will also have a 'SKU' label on them - SKU1, SKU2 (but that's only for the Central and South region).
So, many giveaways actually, if you know what you're looking for ;)
19-05-19, 15:04Sheila B
I've just checked mine and it hasE470 so a smets 1 Thanks for the help
That's great to hear @Sheila B :)
Nice one for letting the community members know how helpful they are!
I thought pure planet were only fitting Smets2 meter installs? Just had magnum utilities here and now i'm not convinced they are doing smaets2, he fumbled about saying he had the wrong gas meter etc etc. I told him if they install smets1 i will have them removed, now i'm debating cancelling the entire install
This is NOT what I expected from Pure Planet
PP are only fitting smets2. They are not fitting smets1
Existing Smets1 meters will where possible be updated with firmware to become smets2 compatible. Maybe he had the wrong meter,
What has caused you to have such a conviction?
I don't understand how you go from it being the wrong meter to assuming he was going to fit a smets1, did he say that?
So the thought that he might fit a smets1 meter is simply something you've decided based on absolutely no evidence at all?
He won't fit a smets1 meter, he simply either had the wrong meter or thought it was going to take longer than the time he had.
May I ask how or why it would impact the work you do? Notwithstanding that it won't be a smets1 meter I can't imagine a situation where fitting a smets 1 meter would have any impact save for the radio frequencies.
Given your worries so far it may be better if you don't have one fitted at all if changing the meter to the wrong type is going to have such a big impact, and as what you have now works OK.
I don't work for PP.
To be fair to BobS, he may have read some articles (I know I have) in the press/online, stating that some energy suppliers (not PP) have had SMETS 1 meters fitted instead of the SMETS 2 that were due to be installed. Apparently due to the installers still having a backlog of SMETS 1. Even after passing the "cut off" date for installing SMETS 1.
I forgot to add there is info and a list of smets2 meters HERE
So here we are he did indeed arrive with meters and electric got changed over and hooked up, gas took some time and then the gas meter locked so he has now left with a "they'll let you know when i'll be back" Wow just wow....... absolutely unbelievable :\ Well Pure Planet your contractors are making you look somewhat unprofessional and I'm EXTREMELY annoyed at having had best part of an entire day wasted and also feel like a guinea pig for something which should be smooth and slick.
AND I guess he will be back to fix the bodged attempt at install.
Cheers for the feedback.
I've flagged this up with our smart meters team, who liaise with Magnum Utilities on SMETS2 installations.
The gas meter locked because there were some commissioning issues. If you wake up any gas meter 20 times in a day it will lock automatically.
So, the engineer had to remove it. If he hadn't you'd be left with no gas. He did the right thing by taking it off.
Magnum believe that the engineer agreed with you before he left that he'd be back in the morning to put it back. And it does appear that it was successfully commissioned before it locked, so it'll be fine once it's back up.
Sorry that you had a frustrating experience today.
We still in quite early days of our SMETS2 installs. Our Members' feedback is really useful.
BUT every company seems to have a "slightly different install" so how is one to know exactly what to do eh and how long it takes with "company yy" and opposed to "company xx"
Now the bigger question is why does a gas meter lock for 12 hours if it's woken up 20 times? that should be easily programmable once commissioned eh :)
I have a technology background btw and wonder why companies are struggling so badly, are folks really so incompetent these days that something which should be simple become convoluted and difficult.
Bear in mind the install was booked/agreed for Thursday and he had been sent a smets1 meter which he rightly didn't attempt to fit so drove to swansea this morning to collect "the right one" which is indeed smets2 from what i can see on the helpful link in the thread. At least he's back in the morning and we'll be up and running. BTW my meter readings are due on the 8th, i took photos of both meters this morning but i'll cross that bridge if i need to :)