I ALREADY HAVE A SECOND GENERATION METER INSTALLED CAN I LINK IT TO PURE PLANET? IF NOT WHY NOT PLEASE
31-01-19, 07:02Simon joALCARA 2ND GENERATION METER
PP are currently testing their systems and the app to make sure the smet2 meters work in every aspect and are fully compatible with the software. Lets face it nobody wants bugs in the system.
Once complete then yes your meter will be linked up and operate as it should.
It should do as Pure do have the functionality to inherit your already installed Aclara S2 meter. It might be that they have a backlog and are working through them or your meter has lost wireless communications.
Are there flashing lights on the Comms hub (sat on top of the electric meter)? Are they flashing quickly or slowly?
I'd send a message through Wattbot for the PP team to have a look at the smart gain as they should be able to operate inherited smart meters now. It's just their own installations they're currently trialling.
28-06-19, 14:28Simon jo
SORRY I SWITCHED IT OFF AS I HADNT HEARD ANYTHING , I HAVE RE ENABLED IT NOW
Hi Simon Jo,
Switched off and re-enable what?? The App I presume??