I recently switched properties closing the account for my previous property. The estate agents then told me I needed to change the account holders name to my landlord, how do I go about doing this? I've tried to ask Wattbot it seems to be broken. Any help would be greatly appreciated.
11-07-19, 15:12Sean192Changing details for a previous property
If you have followed he correct systems and closed your acct, then you have done all you can.
1. You cant sign your old landlord up as the acct holder. Only they can do that.
2. The letting agent is clueless for telling you that you can,
3. The landlord is now the deemed customer and they have to sign up to PP or switch to their preferred supplier again only they can do this.
If the estate agent says other wise then tell them to do one and go on a training course.
Thanks for the quick response. Looks like I'll just have to tell them to do that when they ask about it then! Thanks for you help.
oops sorry, it was a very poor attempt at sarcasm, they asked you to change someone else's energy supplier so I suggested you should ask the estate agent if it was acceptable for you to change the estate agents personal energy supplier and ask how they would feel if you did that. Ignore it, I wish I could delete that post...
Hey Sean 192,
Don't take any s**t about your deposit !!
It is definitely not your responsibility to sort out the landlord's energy supply account. You have done everything required of you. The estate agent obviously doesn't have a clue what he/she is talking about.
Its ok sean. I know a good lawyer.