May somebody help to explain as to why I am paying VAT on the total Gas & Electric since I joined Pureplanet?
Fair enough we pay VAT on the bill for the usage we have used each month, but as the total usage is displayed from when we joined Pureplanet the total figure includes every months usage, but surely we have already paid the VAT for the previous months usage?
Best answer by woz
You only pay VAT at 5% once and you pay it on the membership fee and the energy used.
The prices quoted by PP include VAT so when they prepare your statement the prices used are exclusive of VAT then they add it up and put VAT on everything. You don't pay it twice,
Obviously I can't see your statement so I'm not sure what you've seen on the statement that leads you to believe otherwise?
I suspect you may have misunderstood your statement or you've received a consolidated statement?
Have a look HERE
Post back if you still have a query?