Why are there only two statements (from 2019) in my app? And why is there no usage history? In fact, most of the account information is nonsense!!!
Best answer by 25 quid
Sounds like you’ve got a glitch on your account
In the app tap Help then Ask a Question. Now tell the Wattbot machine your situation. It likely won’t understand, so type Message the team to get the attention of a real human.
They should reply in a few days.