When will I get my bill?

  • 7 January 2022
  • 4 replies

I've set up my account with Shell but I still haven't had any email about how much I am going to be paying

4 replies

Userlevel 7
Badge +5

We are all waiting on shell. I believe they are in the last stages of setting up our accounts so hopefully we will be sorted in next couple of weeks 

Userlevel 7
Badge +11

None of us have yet, Natalie. Like you, my account was set up, and my meter reading date emailed. Readings submitted, and now we just wait for our next email to finalise the transition, which will hopefully be the statement, and DD amount / date. I envisage this being around mid February, but may be sooner. So it all seems to be going smoothly so far 👍🤞

Userlevel 7
Badge +11

Snap our Laps 😁👍😉

Userlevel 6

Hi @Natalie37 - thanks for your post!

Big thanks to @Lapa and @Bev for their help here, they’re exactly right.

Hopefully it won’t be too long until you hear from Shell.