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Void Bill for a managed Property

  • 13 August 2019
  • 1 reply
  • 182 views

Dear Sir / Madam,

I work for a Lettings Agent and I need to talk to someone at Pure Planet about organising an accurate bill for a period when a property was empty. This is the only way I can make contact which is extremely frustrating !!!!!!!!
Could someone please make contact with me urgently. Obviously this will be via email so I can send accurate meter readings to you.
I look forward to hearing from you as soon as possible.
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Best answer by Angelabikerbabe 13 August 2019, 17:53

Hi, you're talking to other customers on this forum.

PP dont have call centres , it is an app-based company.

You need to contact PP, via Wattbot.
if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
Then you need to type in 'message the team' ,
then you can send them your message. Might take a couple of days to get back to you, but they will.
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Hi, you're talking to other customers on this forum.

PP dont have call centres , it is an app-based company.

You need to contact PP, via Wattbot.
if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
Then you need to type in 'message the team' ,
then you can send them your message. Might take a couple of days to get back to you, but they will.

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