I was planning to leave ours planet as I moved out a couple days ago (on Monday) but from about a week before that I have been unable to access my account In the app or on the website to try and tell pure planet this, or withdraw the credit in my account. I also referred a friend before I left and was wondering what would happen regarding the reward.
Best answer by mistryaran96
The reward was for a referring a friend. I finally got this sorted by talking to a member of the team and they have helped me submit a moving out form. I had yet to fill one out for this, so do not know why the account stopped working but all is ok now. Thanks all