Solved

Sunmitting reading

  • 15 August 2019
  • 2 replies
  • 232 views

I need to communicate with the admin here

- - - Updated - - -

TO ADMIN

TODAY 15/08/19 READINGS ELEC 48473
GAS 3694

NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

THANK YOU
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Best answer by stephenrand 15 August 2019, 23:28

Hi there

Have you tried submitting your readings via the website www.purepla.net?

No-one else is suggesting there's a problem with the app, so it might be worth trying again.

This post is seen by your fellow customers, not directly by Pure Planet, so it's not a way to send in your readings.

Hope that helps. If you still have problems, post back here, and various people will do what they can to help.

Stephen
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2 replies

Userlevel 7
Badge +9
Hi there

Have you tried submitting your readings via the website www.purepla.net?

No-one else is suggesting there's a problem with the app, so it might be worth trying again.

This post is seen by your fellow customers, not directly by Pure Planet, so it's not a way to send in your readings.

Hope that helps. If you still have problems, post back here, and various people will do what they can to help.

Stephen
Userlevel 7
Badge +10
hi mervnshirl
Please can you explain what's actually happening when you're trying to submit readings?
Is it that there is no submit button perhaps? If it is that try scrolling up, if it isn't please can you tell us what isn't working and your phone model?
thanks
mervnshirl;35504:
I need to communicate with the admin here

- - - Updated - - -

TO ADMIN

TODAY 15/08/19 READINGS ELEC 48473
GAS 3694

NORMAL METHODS OF SUBITTING READINGS ARE NOT ACCEPTING MY READINGS

THANK YOU

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