You are seriously overdue.
Best answer by Marc
I've flagged this up with our Member services team this morning.
What caused the issue is your previous supplier exchanged your gas meter but didn't update the national database.
Just to make it more complicated it was an old imperial meter and your meter readings (and thanks for regularly sending these in :foldedhands:) were being read by you in cubic metres.
So it's taken quite a lot of sorting out.
Nick from our team will email you a consolidated bill today and an email to confirm what's happened (ie how we've rebilled you using correct meter info and readings).
Thanks for your patience with this!