My last payment by direct debit was approx. £117 and this month my direct debit has increased to £176. Why is this when my account overall is in credit ?
Best answer by woz
This will have been detailed in your quote, PP charge more in the 6 colder months and less in the 6 warmer months. It adds up to the Annual amount you were quoted for.
Annual £1760 approx.
6 payments of £117.33 April - Sept. =£704
6 Payments of £176 Oct - Mar. £1056
Your account should always be in credit by around a months average payment (£146) but it will vary, and you can ask for a review at any time if you think it’s wrong.