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pure planet bank details

  • 12 November 2020
  • 4 replies
  • 67 views

I can I have pure planet bank details to set up a direct debit.as soon as possible

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Best answer by Angelabikerbabe 12 November 2020, 13:44

Hi

You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.

You don't need PP bank details. 

If you are a new customer....you enter your bank details as part of the application. 

If you are an existing customer and want to change your DD details.....you  an do this via the app>balance and payments>change payment details. 

If you want to make a one off payment:

https://community.purepla.net/payments-31/one-off-payments-to-pure-planet-10317

 

 

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Userlevel 7
Badge +8

Hi

You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.

You don't need PP bank details. 

If you are a new customer....you enter your bank details as part of the application. 

If you are an existing customer and want to change your DD details.....you  an do this via the app>balance and payments>change payment details. 

If you want to make a one off payment:

https://community.purepla.net/payments-31/one-off-payments-to-pure-planet-10317

 

 

Userlevel 7
Badge +10

@Sambam13 

You don’t need PP’s bank details to set up a direct debit, they need your bank details. You can enter them in your account in app or online when logged in.

Unless you’re talking about making a one-off payment which isn’t a direct debit..in which case

https://community.purepla.net/payments-31/one-off-payments-to-pure-planet-10317

Hi I don't have any account details I left owing a balance and I am wanting to set up a direct debit but with out this I can't do anything 

Userlevel 7
Badge +8

 

If you don’t have an account with Pure Planet, but need to make a one-off payment, you can email our team at collections@purepla.net

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