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  • 27 April 2019
  • 2 replies
  • 243 views

How do I increase the level of my monthly payments
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Best answer by Strutt G 27 April 2019, 11:21

Hi Marbellac11,

Welcome to the community.

I guess you've read your welcome pack email as and the attachments, the welcome pack explains how the DD's are split for the warmer and colder months. Although PP carry out DD reviews on our accounts to make sure we are on track, theres nothing stopping you asking, so proceed to the APP...
- Open Help
- Open Ask wattBot
- First type "Message the Team" and post your question.....
- It takes a couple of days for a PP to respond, it can be sooner but its the weekend
- You will get a text advising that a team member has responded so look back in the APP where you post your question.

Have a great weekend
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2 replies

Userlevel 7
Badge +9
Hi Marbellac11,

Welcome to the community.

I guess you've read your welcome pack email as and the attachments, the welcome pack explains how the DD's are split for the warmer and colder months. Although PP carry out DD reviews on our accounts to make sure we are on track, theres nothing stopping you asking, so proceed to the APP...
- Open Help
- Open Ask wattBot
- First type "Message the Team" and post your question.....
- It takes a couple of days for a PP to respond, it can be sooner but its the weekend
- You will get a text advising that a team member has responded so look back in the APP where you post your question.

Have a great weekend
Userlevel 7
Badge +11
hi Marbellac11
Do you think your annual estimated usage is too low?
Marbellac11;28320:
How do I increase the level of my monthly payments

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