Payments

  • 17 April 2019
  • 2 replies
  • 195 views

How do I up ma payment each month want to pay more cause am using more?

2 replies

Userlevel 7
Badge +11
hi bamboo
go to help in the app, ask wattbot, type "message the team" and ask. Replies may be delayed as it's Easter but usually a day or 2.
You do know the payment reduces April to Sept and goes back up in October?
PP will try to assess based on usage.
Userlevel 7
Badge +9
Bamboo;27871:
How do I up ma payment each month want to pay more cause am using more?


Hi there
The alternative is to wait until your usage is assessed and your direct debit adjusted.
Just in case that helps
Stephen

Reply