Solved

Payment of account


When will my account be set upe
icon

Best answer by Marc 10 July 2019, 15:07

Johncoast12;32994:
When will my account be set upe


Hi @Johncoast12
Welcome to the community!
I've flagged this with our Member services team. They emailed you at the end of May asking for your opening meter readings, and the date you moved in.
Could you reply to that email with the info? 🆙
View original

2 replies

Johncoast12;32994:
When will my account be set upe


Hi @Johncoast12
Welcome to the community!
I've flagged this with our Member services team. They emailed you at the end of May asking for your opening meter readings, and the date you moved in.
Could you reply to that email with the info? 🆙
Userlevel 7
Badge +9
Hello john.
It usually takes 17 days from the time you started the switch. How longs it been and what does the app show ?

Reply