Best answer by stephenrand
I don't know if you saw the answers to your previous post? They included advice about how to contact Pure Planet.
You need to know that when you post here you are not talking to Pure Planet directly, but to your fellow customers.
Is it possible your direct debit will go through once the bank holiday weekend is over? Worth checking.
You can change the date of the direct debit yourself, if that is still important (but you can't make it go through on a non working day if that is how your bank works).
Hope that helps