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Over payment

  • 14 February 2019
  • 1 reply
  • 281 views

Hi , I would like to make a one off payment to pureplanet as my bill is higher due to my electric vehicle.

How do I do this?
Thanks
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Best answer by woz 14 February 2019, 14:17

hi NahidE
It is possible to make a one-off payment see HERE
But if the vehicle is going to be used/charged regularly perhaps you need to re-estimate your annual usage and increase your DD?
You can request an increase to the DD by giong to help in the app, type "message the team" and ask there.
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Userlevel 7
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hi NahidE
It is possible to make a one-off payment see HERE
But if the vehicle is going to be used/charged regularly perhaps you need to re-estimate your annual usage and increase your DD?
You can request an increase to the DD by giong to help in the app, type "message the team" and ask there.

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