Thank you for the final bill. I have tried to access accounts online but unable to so have worked through all the bills you have sent via email.
I have worked out that the total bills were £1005.66 and the total amount paid in direct debits £1150.24. There is a credit of £90.99 but that still leaves £53.59 that is owed to me.
Best answer by Nataly
Sometimes, refunds may be sent in more than one payment - so it’s worth checking if you’ve since received the full refund?