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My bill

  • 23 April 2019
  • 3 replies
  • 346 views
S
Hi I would
Like
To discuss abt my bill
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Best answer by Gwyndy 23 April 2019, 18:16

Hi Saritha

I'm not sure whether they can discuss it with you here, your best option would probably be to go to:

Help in the app.
Select 'Ask WattBot.'
Type 'message the team.'



I believe it takes a couple of days for someone to get back to you.

Regards
Gwynd
​
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3 replies

Gwyndy
Hi Saritha

I'm not sure whether they can discuss it with you here, your best option would probably be to go to:

Help in the app.
Select 'Ask WattBot.'
Type 'message the team.'



I believe it takes a couple of days for someone to get back to you.

Regards
Gwynd
​
I'm not a Pure Planet Staff Member, just a customer, like 99.99% of the other people in this community. Any advice provided is based upon answers previously supplied - either by myself, other customers, or Pure Planet Staff (aka @Marc and @Nataly).
Strutt G
Userlevel 7
Badge +9
Hi Saritha,

Follow what you have been advised by Gwyndy.

PP does not have a call centre.
Does things a little different to save some pennies that reflect in our clean cost price energy deal.

Please note that this community forum set up by PP is for customers to support each other, provide feed and solutions which may save all round time. Questions regarding the billed statement and how its constructed and a lots lots more can be discussed here as long as you do not provide personal info.

Good Luck
Everything is impermanent
Marc
Rank
Spot on @Gwyndy
Nice one for helping out a fellow community member! :raisinghands:
Your reply has been picked as the 'best answer' 🙂

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