Best answer by Duppy
Monthly payments. How do I increase them
If you need to increase your direct debit payments, you will need to contact the Pure Planet team.
Go to the app, click on three lines top right, go to help, Wattbot, start you message with " message the team " ask your questions include what amount you would like to pay.
You should get a notification that the message has been sent, and receive a reply within two days, usually sooner