I’m a little confused as, after an account review, I’m massively in credit and you want to do two things: 1) Refund me and 2) Increase my monthly payment. Sureley I’m already paying too much!?
Best answer by woz
PP don’t want to hang onto your money, but what I would say is that if you’ve built up a credit, depending on how long it’s taken to build up PP should base your ongoing DD on a slightly lower annual consumption, BUT..prices are much increased hence even if the consumption they used is lower the cost will be greater than it was.
does that make sense?