PP have sent me a letter stating I owe them £100+ for the period I moved in to the house.
They have stopped my switch to another provider, surely they can’t do this?
Best answer by Nataly
Don’t worry - you’ll only need to pay for the energy used once you were responsible for the property, it’s likely we don’t have your move-in dates logged against your account yet.
Have you followed the steps in this move in FAQ?