Solved

Direct payment

  • 3 September 2019
  • 1 reply
  • 197 views

Dear Team

I received an email suggesting an increase for my direct payment. I had responded to the email that I can only pay £60 and no additional plan added and this is applicable for both warm and cooler weather. This should start from October.

Thank you for your understanding.

Looking forward to hearing from you.

Kind regards
icon

Best answer by Angelabikerbabe 3 September 2019, 09:01

Hi, you are talking to fellow PP customers on this forum.

You need to send your message to the team directly via Wattbot.
if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
Then you need to type in 'message the team'
then you can send them your message. Might take a couple of days to get back to you, but they will
View original

1 reply

Userlevel 7
Badge +8
Hi, you are talking to fellow PP customers on this forum.

You need to send your message to the team directly via Wattbot.
if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot,
Then you need to type in 'message the team'
then you can send them your message. Might take a couple of days to get back to you, but they will

Reply