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Direct debit taken on wrong day

  • 30 April 2019
  • 2 replies
  • 270 views
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I want someone to call as my direct debit was taken on the wrong day causing me bank charges
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Best answer by Angelabikerbabe 30 April 2019, 13:49

Hi, you're talking to other customers on this forum.
PP is an app based company, so no call centres.
You need to send your message to the team directly via Wattbot.if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot, and type in 'message the team' then you can send them your message. Might take a couple of days to get back to you, but they will.
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2 replies

Angelabikerbabe
Userlevel 7
Badge +8
Hi, you're talking to other customers on this forum.
PP is an app based company, so no call centres.
You need to send your message to the team directly via Wattbot.if you go to the app and click on the 3 lines at the top right, then click on help, then ask Wattbot, and type in 'message the team' then you can send them your message. Might take a couple of days to get back to you, but they will.
(BTW, I don't work for PP. I'm just a customer, like you)
woz
Userlevel 7
Badge +11
hi Craig
PP don't have a call centre.
​How many days wrong was it and was it over the Easter weekend?
Craig1011;28432:
I want someone to call as my direct debit was taken on the wrong day causing me bank charges

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