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I am concerned that my balance is always in debit and how long will this last I am concerned that I will get a large bill could you please let me know an answer to my problem as I find it difficult not being able to get in touch with someone to talk to
Best answer by Jon1
It sounds as if your DD payment is a little low. Depending on size of debt and if the debt is growing month on month.
If you go to the help section and then open wattbot by tapping on it. Type " message the team " and then request your monthly payment be raised by £ (insert amount) per month this will in time rectify the issue and will over a few months clear the debt.