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Copy Bill

  • 26 July 2019
  • 3 replies
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How do I get a copy bill? in layman terms!!
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Best answer by woz 26 July 2019, 20:34

hi glyn
as said your statement arrives by email every month just after your statement date which is a month after you joined. If you’ve lost them (or deleted which you should not do), you can ask for a copy by going to help in app or online ask wattbot type message the team and ask for a copy of the date required .
If that’s not sufficiently lay please post back!
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3 replies

Userlevel 7
Badge +8
Hi, you should've had your bills emailed to you every month. If you haven't, have you checked your spam folder, in case they've gone in there?
Userlevel 7
Badge +10
hi glyn
as said your statement arrives by email every month just after your statement date which is a month after you joined. If you’ve lost them (or deleted which you should not do), you can ask for a copy by going to help in app or online ask wattbot type message the team and ask for a copy of the date required .
If that’s not sufficiently lay please post back!
Userlevel 7
Badge +10
I just re-read the title, and I have to ask, is it that you want to know in layman's terms how to get a copy statement or that you want to get a statement that's easier to understand....?:rolleyes:

Glyntasker;34048:
How do I get a copy bill? in layman terms!!

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