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Calculation of DD payments

  • 30 May 2019
  • 1 reply
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On your bill I can't see the DD amount and how that is calculated. WHere can I find those?
John Hudson
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Best answer by Mavis1 30 May 2019, 15:00

Hi john.
If you go to the balance and payments section of the app it will show your DD payments and date.
The winter payments account for 60% of the annual cost and obviously 40% during the summer.
DD do not get collected on weekends or bank holidays so sometimes it is possible to get a statement with no paymemt showing,if statement is produced on a weekend.
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Hi john.
If you go to the balance and payments section of the app it will show your DD payments and date.
The winter payments account for 60% of the annual cost and obviously 40% during the summer.
DD do not get collected on weekends or bank holidays so sometimes it is possible to get a statement with no paymemt showing,if statement is produced on a weekend.

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